More Info

Trusted Since 1951

General Info
Founded in 1951, Goedeker's has grown into a leading national retailer of appliances, furniture and more.
Email
Extra Phones

TollFree: (888) 768-1710

Brands
Electrolux, Frigidaire, GE Appliances, Maytag, Whirlpool
Payment method
check, paypal, cash, all major credit cards, financing available
Location
Trusted Since 1951
Categories
Other Information

Price Range : Average

Reviews

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SK
Sue K.

02/28/2017

Overall
Selection
Service

We purchased a GE Profile French Door refrigerator on February 7, 2017. It was the first time we have ever purchased a large appliance online, but no other merchant came close to Goedeker's prices. I also researched Goedeker's by reading all customer reviews, which sold me. Although the delivery time was close to 3 weeks, it was worth the wait. AM Trucking provided terrific delivery service. We are very happy with the exceptional quality & service provided by Goedeker's and plan to purchase from them again.

johnhenry1978
Edited: 02/08/2017
Overall
Very promptly, without any hassle!!

The Dishwasher arrive with indications that it had been dropped, from damage to the packaging, so we refused delivery. We contacted customer service and received a replacement unit very promptly, without any hassle!!
Great service!!

big_bobo
Edited: 02/08/2017
Overall
Delivery Could of been better but Happy.

I received my product with minor damage but workable with cosmetic damage. I decided to keep the product since the damage would be hidden once installed.

PH
Paula H.

01/14/2017

Overall

I purchased a heat pump water heater from Goedecker's in October, 2016. The unit was installed November, 2016. The main component, the compressor, seized up in January, 2017. The authorized repair person recommended replacement of the entire water heater, as opposed to replacing the compressor, because the entire unit appeared defective. Goedecker's refused to help in any way and had such a non caring attitude it was extremely disappointing. They washed their hands of the whole transaction and sent me to chase the manufacturer. A real slap in the face when you put your trust in a retailer for a major purchase.

DI
Dan I.

11/16/2016

Overall
Selection
Service

Great product and professional site and delivery. Very happy with the whole process. I spoke with Customer Service early on and it was a pleasant experience. They were knowledgeable and very helpful. I also found they had the best pricing for the product I was purchasing, a large electric fireplace unit.

JS
Jordan S.

10/18/2016

Overall
Selection
Service

Great experience! Ordered a bed from Goedeker's that was out of stock for months on every website we checked. Went ahead and ordered from Goedeker's and we received our bed in less than 3 weeks. Very happy. Great service. Will be using Goedeker's again.

JD
Jodi D.

09/10/2016

Overall
Selection
Service

Great price by far compared to other retailers. We love the stools we bought and will buy from them again in the future!

SS
Sanju S.

09/07/2016

Overall
Selection
Service

Bought matching side tables for our bed which we purchased from Ashley's. Prices are great on their site, packaging was perfect to avoid any damage.
Would highly recommend.

DL
Don L.

08/29/2016

Overall
Selection
Service

Selection and price were great, but it was the superior customer service that was over the top!!
I would not hesitate to use again or recommend!

LB
Len B.

08/25/2016

Overall

We've purchased two appliances in the last six months from Goedeker's now because it's just a flawless buying experience.

We were also very pleased with the delivery process. They kept us informed of our delivery every step of the way and the guys were so professional and friendly.

I will definitely recommend Goedeker's to friends and family.

CE
Conrad E.

08/13/2016

Overall
Selection
Service

We purchased our Samsung top loader washer and dryer set from Goedeker's and saved about $500.00 off the local big box stores! The shipping was fast and smooth. We had bought from Goedeker's twice before this order and will buy from them again when we need new appliances or furniture. We highly recommend Goedeker's to everyone

JG
Joe G.

06/30/2016

Overall
Selection
Service

Everything about my purchase was 5 star! The customer service guy that took my order, the personnel that helped me set up a delay date for the delivery and the drivers who helped me put my new appliances in the garage were all great. I would definitely order from them again

SM
Sheila M.

04/06/2016

Overall
Selection
Service

The people are terrific to work with. I spoke with them before my order and then afterwards. Their site was easy to work with. I chose White Glove Delivery. That was my only problem because the local trucker did not give us the unpacking that came with it and claimed we didn't ask for it. Goedeker's made us whole with a refund and always acted in the best interest of their customer. The dishwasher was less than Home Depot partially because there was no sales tax and partially because their price was less. It works great and I would definitely use Goedeker's again.

EH
Erika H.

03/30/2016

Overall
Selection
Service

I ordered a new washer and dryer from Goedeker's. I saved over $1,000 on the pair plus free shipping. The customer service reps who assisted in placing my order were wonderful. When I called with questions regarding shipping they were amazing. My order arrived and was in perfect condition. The shipper made a mistake and delivered the dryer two days late, but they made up for it by installing it which I had not originally contracted for. I'm very pleased and have no complaints about this transaction.

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RC
Rhonda C.

03/30/2016

Overall
Selection
Service

Perfect experience. Easy purchase, beautiful appliances, excellent customer service and delivery. I have told everyone I know about the company. I would reccomend to anyone.

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Raj R.

03/02/2016

Overall

I was researching to find a competitive pricing to replace my major Appliances. I stumbled upon Goedekers and was quite impressed with their Thanksgiving offering for 'Samsung'. Just to compare the prices at Best Buy & Home Depot, it was about $2K less (excluding the taxes). I thought it was a win win situation, as they are going to delivery it for free. So, I placed my order the last week of November. As I picked some exclusive models (BSS), I know it would be delayed, but not till first week of February! I know it's not their fault, but their Stockist, and I also were not in a big hurry. Finally, after a little more than 2 months, all the items arrived. As I've requested 'White Glove' delivery, the folks brought the items inside my house. When we opened the Refrigerator packing, there was a small blemish, for which I promptly reached out to their Support team. They were absolutely fabulous. Arranged for a replacement door along with a $75 discount. Goedekers exceeded my expectation.

PC
Peggy C.

03/02/2016

Overall

Goedeker's is a fantastic business to buy appliances from. I have bought all my kitchen appliances from them and they were cheaper than anywhere else and the service is great.

AS
Ally S.

02/20/2016

Overall

Fantastic salespeople, very helpful, friendly and knowledgeable. NO SALES TAX! I purchased a kitchen appliance package and they walked me through a phone order and saved me even more money than if I had placed it online. They were upfront about back ordered items. Items came in before the back order date and arrived on time by a fantastic shipping company. I had an all around great experience and saved ALOT of money! I then followed up a few months later and bought my washer and dryer from them. Couldn't be happier. They are my new go to website before I look anywhere else for online shopping needs.

MD
Maryelizabeth D.

02/19/2016

Overall

Bought two high end lamps gorgeous lamps for our piano room. Service exceeded my imagination! The lamps arrived ahead of schedule. An issue after delivery was rectified again beyond my wildest dreams.



The price beat everything available to check out on the web including the parent furniture store where the lamps originate.



Customer service is alive and well with vim and vigor at Goedeker's!



Special thanks to Kellee, Crystal and Doug!

KA
Kristen A.

02/01/2016

Overall

Extremely pleased with the customer service and follow-up we received before during and after we ordered our kitchen appliances.

Details

Phone: (636) 207-7277

Address: 13850 Manchester Rd, St. Louis, MO 63011

Website: Goedeker's Official Website

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