Alonso Transmission

Great guys check out my car for free and even measured the level of the oil on my trans. Didn't push or sell me anything I didn't need.

This place is amazing! The staff is very helpful and knowledgable. Ralph and Ray are the guys to go to, good prices, friendly, and helpful. Will be recommending them to all!

This place was a real Blessing for me I took it here for a second opinion. After i was told by a previous shop that i needed a rebuilt transmission. They took a look at it here and it turned out for the best turned out all i really needed was transmission fluid. Ray and Ralph at Alonso's are very honest people and didn't try to rob me. I appreciate them so much. Awesome service i would recommend them time and time again

I just love this place. They heard what I had to say and explained what happened with the car. They calmed me down and made me feel at home. They really care about the client. They go over the limit to fix our problems. I really recommend this place

Took my 2000 Ford with transmisison problems. Ray and Ralf did an excellent job in explaning what the issues were and they even picked me up at home when the job was finished. Very professional and clean shop. They have a customer in me for life.

Alonso Transmission did a great job on my transmission. They have great customer service and will try to help you with whatever problem it is that you are having. I had spoke to Ray over the phone first and had explained my situation with my transmission. He told me to bring it in and so I did. When they had checked out my transmission they had told me it had to be rebuilt. So when I brought it in I got to meet Ray and Ralph and they were both very helpful. Explained to me all the problems my car had and what needed to be fixed. After 2 days the work was done and they even told me it was a miracle my transmission was able to be rebuilt. The total cost ranged from 18 to 1900 considering my transmission had to have been in bad shape ,so it was worth it because my car is running great no problems. They give you a great warranty and offer you to bring your car back in 10 days or more to get a checkup after the job. Had a good experience considering it was my first time ever having to deal with a failed transmission. So overall I would highly recommend to go here if you want to get rid of your car problems.

I live in Miami by myself and when my car broke down I started immediately looking for a Transmission Repair Shop until I came up to Alonso Transmission through the internet and I chose to have it repaired at this place based on the positive reviews it had. They provided a Flatbed to pick it up at my place of residence.

Needless to say, my car was ready in two days and the treatment I received was professional in every way. I even got picked up at my place of employment to get my vehicle.

Alonso Transmission did a fantastic job on my car . They rebuilt my transmission and are fast , super professional and very nice . They even cleaned up my headlights when I went to pick it up . I would recommend them to anyone !! My car hasn't run so good in years

Alonso Transmission worked on my Ford Escape earlier this month. I was in a situation where I could not drive the car anywhere and was not sure where to go. I looked at the reviews of another transmission company and saw this one so I looked it up. You never know if the reviews are real. In this case, I'm very glad I came here. Ray was an absolute delight! He kept me updated on the progress until the car was complete. He was always available if I had a question and explained everything to me in a way I could understand. His staff was excellent in the treatment of my truck. While the amount to repair my transmission could not be calculated until they worked on the car, the financing that they offered helped me greatly as I could not afford to pay the whole amount immediately (no thanks to a previous transmission company that worked on my car last year, charged me thousands and I only got 20,000 miles on the car before the transmission went again). I'm an honest customer and am very happy with the work done. I would recommend them to anyone in need of transmission work on their car.

We would recommend this place one thousand times!!!!! Jeep Sahara needed its transmission replaced. I spoke with Ray, the manager over the phone, who quickly sent over the tow truck to pick up my Jeep in Hialeah. He called me back shortly after to let me know he had assigned a Mechanic to look at the vehicle. Ray explained everything to us in laymen’s terms and not mechanic’s language. Everything was understood perfectly. He kept in constant contact with us as to the Mechanics progress and the next day the Jeep was ready and was riding as if it were new.



I would recommend this place to anyone looking to replace their transmission. It may not be the “cheapest” place to get a new transmission but like the old saying goes…” YOU GET WHAT YOU PAY FOR”!!! and I feel I really received amazing service which is priceless now- a-days. Everyone out there is only about the money and there’s no more personal attention. Thank you Ray for the great experience.



Thank you Ray and Ralph!!!!

Carlos J. The service Alonso Transmission did on my Ford Explorer was very good. Mr. Ray is very polite and the mechanics made a good job. They fixed the transmission and the car was return in a timely manner.

I recently had a problem with my Son’s vehicle transmission, and after looking all over the places and getting prices in all of these places, a friend of mind told me to go and visit Alonso Transmission, when I got there, I was received by a gentleman named Ray, but one strange thing happened, he received me like if I was one of his old customers, and the curious thing is that I have never been in the place ever in my life. To continue on, I explained him the problem I was having, he then reassured me that I was in good hands. And sure I was; He and another gentleman there part of the management group name Ralph, immediately, assigned one of their staff members to inspect my son’s vehicle, after a short period of time, I was approached and told exactly what was happening with my son’s car, they invited me to go and have a ride with them, and showed me exactly what was wrong with the car, they proceeded by telling me exactly how much was going to cost me, and for my surprise it was less expensive than any other shop I went to. My son’s car was fixed in a timely manner, now, what really surprise me is the customer service of this shop, even when you call them, at first I thought that I was talking to a computer voice, and I was wrong, I was talking to one of their services reps or manager, for me they all sound the same, because they treat you with the highest quality and respect like if they were talking with, I have no idea, the president of the United States or similar, they make you feel over the phone, like if you are a king, that’s quality. I would recommend this place to anyone. There are only few places in Miami that treat you like a real customer, and in my honest opinion, this is the number one place. I want to thank specially to Mr. Ray Decespede who was with me solving my problem from the beginning to the end, making me feel like one of their family members, like it should be.







Thank you Alonso Transmission

Recently my BMW transmission started to fail and as I called several transmission shops around Miami, the only one that stood out from the rest was Alonso Transmission. I spoke to Rey on the phone and he was very professional, courteous and knowledgeable. Just from that phone conversation, I knew this was a shop that I could trust with my car. I took the car to them Monday afternoon and it was ready Wednesday morning. When I went to pick up the car, there was a small confusion with the price, which was quickly cleared up and Ralph, another very professional person from the staff, gave me an additional discount for my troubles. So far my vehicle is driving perfectly. They did an excellent job and I would recommend this shop to anyone.

STOP LOOKING ELSEWHERE!!

I just relocated from Atl, GA, and was very frustrated that my transmission stopped working properly for my Suburban on the way back. I was also very nervous because lets face it... Miami does not have the best REPUTATION! I went to Alonso and I was shocked. The customer service was incredible, the car was completed as promised and the car is running better than it has in a long time. The transmission changes great! Go see Ray or Ralph they will take care of you!

Great Company Great People! As a company owner its hard to find good quality service with a fast turn around. I can't afford to have any of my trucks out of service. Ralph gets my fleet vehicles back on the road fast. Whether its my fleet vehicles or personal vehicles I take it all to Alonso Transmission. Ralph is the man to speak to when you need any transmission work or maintenance.

Thanks Ralph!

Sincerely,

Pedro Orelle

Riteway Pressure Washing

My transmission died and needed full replacement. Rey, the manager, offered us complete professionalism, knowledgeable able advise and suggestions along with quick service. I had my car back in 2 days! Exceptionally pleased with the warranty they offer and the service we received. Thank you!

Best transmission shop I ever encountered. My transmission was failing due to a manufacturer defect and never worked properly - banging into 2nd gear. Ralph knew all about it and patiently answered as I pestered him on specs and techie questions. Outside of an expired recall window and completely failing after a timing belt replacement, I had it replaced/repaired at Alonso. My car has never shifted this smoothly. Ralph & Ray both demonstrate and define excellent customer service. They earn and maintain their stellar reputation by providing excellent service to each customer. Their knowledgeable and professional demeanor inspire the confidence you'll feel knowing you've made the right choice. From personal to commercial, domestic to imported, Alonso knows transmissions.

They have my ringing endorsement and strongest recommendation.

What amazing service!!! We took our 99 Honda CRV because of an oil leak somewhere behind the transmission that Pepboys couldn't deal with. When we took it in, we thought it was on it's last leg. It made horrible noises when we applied the brake. No one could figure out why, since the brakes were fine. It made grinding noises sometimes when we turned. Also a mystery. Alonso's techs found not one, but three leaks, which was more consistent with the stains on our driveway than just one. We got that taken care of, only to find it was now making increasingly worse grinding noises. I took it back in. They solved all the mysteries of the noises that no one could diagnose and it turned out to be a very important part of the wheel assembly which could have been dangerous for us. I had to wait 8 hours for the parts to arrive and the complicated work to be done. While I waited on their comfy sofa, I was brought Cuban coffee and pastelitos, Ray offered to drive me to work, offered to buy me lunch since I had been waiting so long, basically showed me such hospitality it felt like a much needed day off instead of a day at the garage. And the car now drives like new!!! It's been years since the ride was so smooth and since I felt safe driving that car. It was worth every penny of the really great deal they gave us. I couldn't be happier.

Without a doubt the Best Transmission shop I have ever been to. The personal attention provided by Ray and Ralph is second to none and the quality of the work done is top notch. Everything I was told was done in a professional and very timely manner. My truck shifts flawlessy for the first time since I bought it new and it has over 207,000 miles on the odometer. Thanks to the awesome guys who take pride in doing the very best at Alonso Transmission. Jorge P.

Great Customer Service, did my transmission a year ago had no problem until just recently, took it back in so they could have it checked and fixed the problem with free of charge.. Fully recommend them, very reliable...