Alterra, INC

Travis Dyer was courteous, friendly, and thorough. He explained everything that was done, and worked in a timely manner. Thank you for providing a service to protect our home.

Your tech Brandon listened to the concerns I had and suggested a course of action to take care of the problem.

Despite very cold weather & an early morning appointment, Brandon had a friendly smile, polite demeanor & overall great attitude. He quickly got to work & was so respectful of my home, pets & family.

Travis Dyer treated our home on 1/21/2015 and was very polite, professional, and explained everything that he did. We have been very pleased with Alterra in the two years we have used them. Travis is an asset to the company!

Travis Dyer did a great job today. He is always very friendly and knowledgeable.

We love this company! They have taken care of all our insect problems... Even the little ants that kept coming in our house! Travis Dyer was extremely professional. He informed me of what needed to be done and what didn't, and why. He knew his stuff! He was also fast but thorough. To top it off, he remembered that I have a baby sleeping, and didn't ring the doorbell! I heard the softest little knock! Much appreciated. A+

Brandon came to our house in Nolensville , Tn today. He was very knowledgable and asked if I had any questions. He is very friendly and does a great job! Thanks!

Travis Dyer came to out house today. He is always friendly and answers any questions that I have. Since using Alterra we no longer have problems with ants. Thanks!

Derrick is our Service Representative and he always has a smile on his face and is very knowledgeable about his job. He explains everything that he is doing and I feel reassured that my home is in good hands with Derrick at Alterra! Since we started using Alterra we do not have any bugs, (spiders) in the house. I would highly recommend Alterra to my friends and family!

We had David Brabec in Murfreesboro,TN as our exterminer today. He is very knowledgeable about the job. Very nice and friendly. Spent more time doing the treatment than my previous provider who was always done in just 10 minutes. He was a very polite man and is a good representation of your company. I have already called his supervisor and gave him praise.I also requested that he come from now on. Thanks so much

Travis Dyer greeted me at the door with a smile and warm greeting. Did his job, on a cold day, and stayed friendly.

Review of Leanna S. :

We have had fantastic results with Alterra! We used to have an ant problem in our kitchen and now they're gone!! No bugs at all! Brandon was very kinda and upbeat!

I agreed to their contract based on their assurances that the ants in my house/walkways and chiggers on my front steps would be gone. It's even written on the contract. Never happened. After numerous retreats, I still have ants and chiggers. They got their money, and when the ants continued, they literally dropped off ant traps for me to put on my kitchen counters! I could have bought them at Krogers.



When I told them I did not want them to come any more they still did and charged my credit card stating that we had a contract. Seems no does not mean no to these people.



Also, I checked into these people. They do not use their address on anything (unlisted on every web site and no address on their printed literature or company web site), and when they responded to my email complaints, they did not include any name of the person responding. They are an out of state company with a pest control license that is based on an out of business entity.



I highly recommend that you do NOT sign any contract with these people. They appear to be a very deceitful operation.

Brandon came to my house yesterday and did a very nice job. He was a very polite man and is a good representation of the company.

Brandon was great. Answered all my questions and made sure he addressed any and all spots I had issues with.

Janet A.

Brandon did a great job and was very helpful answering questions. Excellent work!

Brandon did great work and was very informative and professional. Great Job!

David was very efficient, knowledgeable and informative. Very pleased. Jeremy S.

Derrick was knowledgeable of the insects we found and why they were attracted to certain parts of the house. Very polite young man. We’re happy customers. Would recommend.

Brandon and Sam did an excellent job today. They were quick and efficient working as a tieam. Nate B.