Alterra, INC

I've been an Alterra customer for about 2 years and have always been satisfied with their service. My most recent service pro was Todd who was as courteous and thorough as always. Alterra sends an email the day before my scheduled quarterly visits, and always show up when they say they will - although I've had some difficulty with their call center rescheduling service dates before, this doesn't reflect on the service pro's who actually come to your house though. The issues at this house are always spiders, and Todd was meticulous at getting rid of the webs around the outside of the house and I'm confident with the treatments applied I'll be spider free for another few months until my next service date. Thanks again, Todd! Coy D.

Our Service Pro, Todd, was friendly and took care of a 'Wood Spider" issue we had on our back porch. Although, Alterra didn't call ahead of time to let us know when our pro would be coming out, Todd was friendly and apologetic about the incident. Thanks for everything!



Justin B.

Our Service Pro Todd is courteous, efficient, and a great smile! He explained his reason for his visit, the steps he would be treating my property, and informed me when he was finished. Excellent customer service.



Thank you Todd, and Alterra



Melanie F.

I am very pleased with the services Alterra provides. Todd came out today, he is very professional and listens to any questions you might have. Thank you for having such a nice person in your company. God bless.

I have been very pleased with Alterra. Todd came out yesterday. He changed his schedule so I could get going with my errands! Thank you! Todd was very professional and answered all my crazy bug questions! Thank you, Alterra!

Our service technician was Todd. He conducted himself in a professional manner and was very helpful in answering our questions and efficient in performing the services provided. He did a great job.

I have been very impressed with Alterra every time they have come out. My last service guy was Derrick and he was great. He updated us on why the spiders were so bad and just did a great job!

Our service pro was Todd. He did a great job dewebbing, calling ahead because we have dogs, careful on the inside, and is very nice. We have had great service with Alterra!

Britt Fucili came and did the job. She didn't flinch at taking the extra time to spray indoors since we had recent bug activity in the house. She acted professionally and stayed until the job was done. Thank you Alterra.

From the moment the Alterra sales person showed up at our door to describe their service two months ago, we couldn't be happier. Todd, is our service manager and he is very thorough and cares about any insect issues we might be having. Last visit I even asked if he might help me change a light bulb out of my reach and he was happy to do it! Talk about service above and beyond!!



My husband and I joke that our outdoor living space is the bug graveyard. We may see one now and then out there but they are always dead. Great job Todd and Great job Alterra!

The were not pushy, price was great, staff was clean and friendly, they came when they said they were and the results were noticeable immediately. Would and have recommended them to friends and neighbors.

Alterra is great! The employees are very helpful and knowledgeable. John found the source of our ant problem, and resolved our issue. He also sprayed inside in the places I was worried. Before leaving, he made sure there was nothing else I could think of that needed attention. Every employee I have dealt with has been extremely polite, and easy to talk to. -Christy R

David Brabec was fabulous! Took the time to explain everything he would be doing, I felt safe to allow him the space to walk through our home to do his job. The f/up 30 days after first spray was not a good experience by the tech in the field, but my complaints were responded immediately with much sincere apologizes. No questions asked, listened to my complaints and it was obvious they believe in their company's name and did not waver from "the customer is always right". I felt appreciated and valued as a customer. I am sorry I did not get the rep's name that called me, b/c she deserves praise as well. Thank you Alterra!!

My first visit from Alterra Pest was great. The service was provided by Josh Green, who was very professional and thorough. He asked about the plants in our garden and was careful to avoid them while spraying. Thanks Alterra!

I recently had my yard and home serviced by John Mclure from Alteera pest control. John was very friendly, knowledgable and even took the time to listen to an old war story, (relunctantly). I highly recommend John and his company.

Josh Green was very professional and answered all the questions that I had. It was raining and I wasn't even expecting anyone to come spray today. I'm very happy with the service and customer care that Alterra Service Pro has given me and my family.

I was very impressed with David Brabee the service technician for Alterra. Even with it pouring down rain he still made sure the service that was promised was delivered! Thanks David!



Christy S

It was raining so I didn't even think they would show up, on the 4th of July I might add, b ut he did. Derrick Pulley was the Service Pro and I thought 'great, it's raining so he's going to do a half-way job.' I explained what he was going to do and I watched from inside while he meticulously sprayed everywhere. He was getting rained on but he did not seem like he was trying to move fast and do a poor job. He was soaking wet but I have to hand it to him, he was professional and did the job the way it should be done. Top staff is what makes a company thrive so I expect Alterra will be doing well if the rest are like him.



Brian H

David Brabec was awesome! He was very friendly and polite and knowledgable about the product and service. I feel like compared to the other pest services we have used- he did a very thorough and complete job. Thanks David!!

Andrew and Sarah E.

I recently decided to have Alterra spray my home for bugs quarterly. Josh Green was the Service pro agent that sprayed my home. He was very friendly, professional and arrived 20 minutes early. Not only was he thorough and careful going through my home he even rolled up my water hose that he borrowed even though my step-son was the one who had left it in the driveway. I call that going above and beyond. I am big on customer service. Dwayne and Amanda Roberts