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Benchmark KC, LLC

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(816) 737-8888Visit WebsiteMap & Directions7500 Blue Ridge BoulevardKansas City, MO 64138Write a Review

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Email
Extra Phones

Phone: (816) 997-9401

Payment method
cash only
Neighborhood
Park Farms
Category

Reviews

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Dale F.

09/17/2013

Overall

Benchmark was AMAZING!!! We found a great home for my family, and the leasing agent Nick was very excellent with communicating during the entire process! --M Ford

claimed iconBusiness Response09/30/2013

Nick will be pleased to hear your review and we all appreciate you taking the time to tell about your experience.

This listing has been claimed by a business representative.
hetep71

09/07/2013

Overall

Benchmark has been instrumental in my family securing a home that met our needs and that was within our budget. From the leasing agents that were friendly and knowledgable of the properties, to the concern and care that the front office took to assure us through the application process. I was extremely surprised and elated over the professoinalism and openess. My family and I have been totally satisfied-even with the maintenance crew. they are timely and always check to ensure we are satified with their work. Thanks to Travis and his team. Benchmark LLC is a top notch leasing agency!!!

claimed iconBusiness Response09/30/2013

Thank you for a wonderful. We are happy to have you on board and please let us know if you ever need anything. That's what we are here for. Thanks again.

This listing has been claimed by a business representative.
jduv123

09/05/2013

Overall
so Far so good

So far so good our rental with benchmark has been enjoyable. Rachel is who we deal with and she is so kind and helped us out a lot. Our move was last minute and she really took an extra step in getting us into a really nice place. Here are some things I can say from my experience with benchmark. Unlike most and other rental companies the houses at benchmark are updated and remodeled I will say about 80% of the properties. Properties that are not from what I've seen they will get them fixed up for u in time for ur move in. So the ups are really nice homes they even work with you if ur credit isn't that greAt when most place will just turn u away. The only problem I have is that one time I had a maintenance issue and the maintenance person came to fix the issue but after doing so walked threw the house which I knw cause bedroom doors were open that I left closed and he wrote up a report saying the stove and fridge wasn't clean" not cool! There needs to be some kind of respect of privacy in these matters. I'm a very very clean person but even the most cleanliness ppl may have a few things out of place sometimes ex specially with 3kids. They do inspections on the property every 3-4 months I think which I feel is to much. But I totally understand coming out one time to check things out because the owner really does put a lot of money into the properties from what I see! So would I rent from them again? From my experience absolutely" will I recommend u rent from benchmark? Absolutely. My stay has been enjoyable and Rachel is so awesome! So like I said in the beginning, "so far so good"

claimed iconBusiness Response09/30/2013

Thank you for taking the time to put such a thorough review of your experience with BenchMark.

This listing has been claimed by a business representative.
Overall

Benchmark is absolutely a 5 star company. This company goes the extra mile to satisfy their tenants. The customer service they provide is amazing! They respond very quickly to work orders the tenants submit. They rehab their homes with quality products and not the contractor grade products most companies use. If you are looking to rent a home in KC, you must contact this company. I will only rent with Benchmark.

claimed iconBusiness Response08/30/2013

Thank you for such a nice review! BenchMark is so pleased to know you love your home and our service!

This listing has been claimed by a business representative.
gblanks

08/29/2013

Overall

I have not had any issue with Benchmark. Anything that was needing to be corrected was taken care of in a timely manner. I like the property I'm at and hope to be here many years.

claimed iconBusiness Response08/30/2013

We appreciate this awesome review and are so happy to have you as part of the BenchMark family!

This listing has been claimed by a business representative.
Overall

I would NEVER EVER rent from benchmark ever again. Everything was fine until we left. Didn't get back hardly any of our deposit and the claims they made were false (ie: fixing holes in the walls) We never hung up one picture. There were claims stating the yard wasn't cleaned up...it was covered in snow! Upon move-in, it took us a whole weekend to clean up the debris from the previous owner. They didn't care about that. When we left that house it was cleaner than when we moved in. I emailed everybody including the owner and he didn't even respond. We received an excellent report on the condition of the house every quarter yet when it was time to give us back our deposit they ripped us off. The only person that seemed concerned with our issue was Lauren. She was very nice and sympathetic to our situation.

claimed iconBusiness Response08/28/2013

BenchMark wants to thank you for taking the time to post your review. We use these reviews to make improvements to our company and value your feedback. BenchMark does have a detailed process we follow for move outs that allows our inspector to access any damages at the property that took place during tenancy. Tenants do a move in walk through with their leasing agent at the time of move in to make note of any current damaged items to ensure they will not be charged upon move out.You are also able to sumbit a list of non emergency maintenance items that may need addressed after moving into the home and settling in after 2 weeks. We understand how important security deposits are to our tenants and always do our best to return all funds if the property is left in excellent condition.

This listing has been claimed by a business representative.
newbee12

08/28/2013

Overall

I was new to the area about a year ago and had to find a house fast. Benchmark got us moved in within 2 weeks. Emails and calls are answered and resolved quickly. Overall, our experience with Benchmark has been a good one. They certainly made the move to a new city a lot easier. I am now buying a home, so we'll see how the move out process goes.

claimed iconBusiness Response08/28/2013

Thank you for the great review! We appreciate having you as a tenant and wish you the best of luck on your new home!

This listing has been claimed by a business representative.
eksnyder05

08/27/2013

Overall
Pleased so far

The property was advertised with a fenced yard but in our initial walk through it looked as though a storm may have blown down one side of the fence. We have dogs so the fence was important. They promised to fix it by the time we moved in. We were expecting a chain link fence but when we pulled

up to the property in the moving truck we were pleasantly surprised that a wood fence had been out up.

claimed iconBusiness Response08/28/2013

BenchMark is glad to have you on board! We appreciate you taking the time to share a personal story and acknowledging the extra step our guys took to replace the face.

This listing has been claimed by a business representative.
mrsanthony10

08/27/2013

Overall

So far so good. We have rented from Benhmark for about 8mo. now and have not had any problems. We are very pleased with the property and any problems we have had they fix in a timley manner. I don't mind the quarterly visits because I know that we keep the house very nice and have never had a bad review. I understand why they do it to make sure their investmet is not trashed, which I would think any landlord would want. I have read the negative reviews and can't agree with any of them because we have had no issues with Benchmark. I would definitley recommend them for someone looking for a rental.

claimed iconBusiness Response08/28/2013

So happy to hear you are enjoying your home and that you see the positive side to the quarterly visits. These are simply to ensure both the tenant and the landlord are on the same page and that the home is always in top notch shape! Thanks for a great review!

This listing has been claimed by a business representative.
asmith327

08/25/2013

Overall

We've been very impressed with Benchmark. They are easy to work with, friendly, and very professional. The office and maintenance staff are courteous. I've read the review that complained about the quarterly visits and I think they are great. They give you the opportunity to touch base as well as it signals to me how well they treat their homes. I know I'm not getting a house no one cares about and is letting fall apart. Instead, I have a home recently upgraded with attractive paint colors and appliances and a landlord that cares for my home.

claimed iconBusiness Response08/28/2013

We would all like to say thank you for speaking so kindly about our staff. We all truly enjoy what we do here and like to hear that folks are happy in their homes. Thanks for leaving your review.

This listing has been claimed by a business representative.
cdrake5

08/25/2013

Overall
if I could give no stars I would! don't rent from benchmark they suck

My title basically says it all...we've had nothing but problems with this company...they come quarterly to check up on u and if ur house isn't spotless they'll write u up like ur a child...the only reason they have so many stars is because they are giving 30 dollars off rent if u give them 5 stars....DON'T FALL FOR IT...THEY SUCK!! WORST SLUMLORDS EVER!!

claimed iconBusiness Response08/28/2013

All BenchMark tenants are aware of the home visits we conduct.This is covered at all lease signings and part of the new tenant orientatio. We are sorry to hear these have been such a negative experience for you.These are simply used to make sure our homes are being well cared for and so we can make sure on our end we are addressing all issues properly on the front end. As far as the $30 rent credit, this is given for any number of stars given in the review. I want to address this so people understand there is no forced amount of stars they must give. BenchMark is simply trying to get our name out their for all the wonderful services we offer. Thanks for your response.

This listing has been claimed by a business representative.
sharonrhuey

08/25/2013

Overall

The new siding, paint and trim look great! All the neighbors were impressed with the way the crew worked quickly, professionally and cleaned up every evening before leaving. While doing new siding the crew also replaced yard fence and improved the landscaping! Improvements added value to our home.

claimed iconBusiness Response08/28/2013

We are so glad you love the outcome of your siding and paint! Our guys stand behind their work and love to hear from happy customers!

This listing has been claimed by a business representative.
maclair.yocum

08/25/2013

Overall
Great to rent

My leasing agent was very helpful and nice. Was moving in a hurry and they worked with me to get my apartment ready quickly!

claimed iconBusiness Response08/28/2013

BenchMark staff and leasing team is happy to serve you and we appreciate having you with us. Thanks for the review!

This listing has been claimed by a business representative.
Overall

My leasing agent was very helpful and the office staff and maintenance crew are always very courteous. We recently had a maintenance issue that was addressed personally by the owner, he made sure the issue was taken care of. I'm in my second year renting from Benchmark and overall I'm pleased.

claimed iconBusiness Response08/28/2013

Thanks for the great review and for a testimonial of your personal experience with maintenance. BenchMark maintenance appreciates the kind words after a job well done.

This listing has been claimed by a business representative.
rayjupe

08/23/2013

Overall
Excellent Rental company

Would recommend Benchmark to anyone

claimed iconBusiness Response08/28/2013

Thank You! Please remember, any referrals from you or any other current tenant gets you $200 CREDIT if the applicant is approved,moves into one of our homes, and pays rent on time the first two months. We love referrals!

This listing has been claimed by a business representative.
kellens

08/23/2013

Overall

Benchmark KC is an excellent place to rent from. They are extremely friendly, professional, and very helpful. Their maintenance service is expeditious and they actually fix the problem--not just band-aid it! You can tell they take pride in their homes. Their homes are nice as well; but I just can't say enough about the staff! Courteous at every turn and always ready to help. If you are planning on living in the south KC area, I highly recommend that you check with Benchmark KC first!

claimed iconBusiness Response08/28/2013

We are so pleased to hear you have had a great experience with us. Thanks for touching on the timeliness of our maintenance team and the nice staff we have here to help. Thanks for the awesome review!

This listing has been claimed by a business representative.
michaelwdunn

08/23/2013

Overall

Benchmark has been a great company to rent from. They get to maintenance issues quickly and have always been helpful with any other issues.

claimed iconBusiness Response08/28/2013

We are happy to have you as a tenant! Thanks for 5 stars!!!

This listing has been claimed by a business representative.
chew573

08/23/2013

Overall

I have lived in my Duplex going on 3 years and can say nothing but good things about Benchmark and staff. Any issues that have come up have been handled immediately or by the next day. This is exceptional considering they have several other properties which they tend to. Priced very reasonable for the over-priced lees summit area, and my kids get to attend a great school district. Needless to say I'm very happy tenant!!

claimed iconBusiness Response08/28/2013

BenchMark has serveral folks who have been with us for a long time! We really enjoy having tenants who have become part of the BenchMark family

This listing has been claimed by a business representative.
bikeingfool2004

08/23/2013

Overall
Great leasing company

Benchmark have been a great company to be renting from. Any maintenance issues we have had have been taken care of quickly. Nick is a great leasing agent to work with and help to geta house that was within our budget and size we needed. We have been with benchmark for about 8 months. I would Definitely recommend this company If you are in the Market to rent in the KC area. I would give them a try they have plenty of housing choices.

claimed iconBusiness Response08/28/2013

Thank you for the awesome review! BenchMark leasing team loves to hear from clients and how they are enjoying their new homes!

This listing has been claimed by a business representative.
tiger65

08/23/2013

Overall

Right from the start Benchmark has been amazing. I would recommend them to anyone. They are great property owners and the maintenance staff and office personnel are very proficient and professional. I have nothing bad to say about them. The property I am renting is in a great neighborhood and the Realtor that showed me properties showed only what I was interested in. 2 Thumbs up

claimed iconBusiness Response08/28/2013

This is great to hear! BenchMark prides themselves on customer service and takes new steps each day to make sure we are keeping our customers happy! Thanks for the excellent review!

This listing has been claimed by a business representative.

Details

Phone: (816) 737-8888

Address: 7500 Blue Ridge Boulevard, Kansas City, MO 64138

Website: http://www.benchmark-kc.com

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