Aspen Dental

Great place for dental care. Dr. Yang is a very caring and detailed dentist. Shows great concern for your dental needs and makes you feel comfortable.Would recommend family and friends to the Eau Claire, Wi office.

Staff is great! They are a very busy office though so getting an appointment is difficult but I am glad I waited. My fillings were done properly and I had hardly any pain. Dr was very attentive towards me.

I had been having problems with my wisdom teeth coming in so I called aspen dental and made an appointment. The day of my appointment, I had probably 20 x-rays done, then was told that 90% of the people who've walked through their doors have mouth cancer, and that I need an exam to make sure I don't have mouth cancer. Then I found out most insurance companies don't cover the cancer screening and it would be a good chunk of mOney to pay. Then they checked my gums and my teeth but never once said anything about my wisdom teeth (which is why I was even there in the first place) so when I finally said something about the pain my wisdom teeth were causing, they told me it would be extensive surgery since the wisdom teeth were so impacted... Costing even MORE money out of my pocket. It just seemed weird to me that they were so quick to tell me the price range of everything but didn't even seem interested in helping me. Everytime I've called aspen dental, I have to talk to the SAME RUDE LADY who yelled at me when I asked if there was any earlier openings? "NO! I TOLD YOU THAT WAS THE ONLY OPENING!!" ....aspen dental sucks @$$...........

I had a great experience with the office in raynham

I went to Aspen for some extensive work. I told them that I could not afford it so the surgeon offered to only charge for partial treatment so that I could afford it. Three years later I still have half a mouth of missing teeth that they removed. I have seen 5 different dentists at various Aspen locations. They are ALL incompetent. The one, and only one, dentist that knew what he was doing is no longer with the company, smart man got out when he could. The conduct fraudulent billing, needless treatments, and their dentists are incompetent. DO NOT GO TO ASPEN DENTAL!!!!! It doesn't matter which location you go to, it's all the same. Their commercials say they bring back your smile.... ha! How can they do that when they leave you with no teeth????

Darling I dont know where your from but if you have Aspen then you must have an Affordable Dentures. I have been planning on going with Affordable Dentures for the past 6-8 months or so, but then I saw this Aspen plan here online and thought it looked ok and I looked it up on yp and Im really glad I did because I got all these reviews. But affordable dentures are great. I know several people here in my home town in KY that have used them and I WILL BE using them in the next few weeks. They do great work at very affordable rates. You can also look them up online and they have a price guide AND an area guide to let you know where all they are located. I hope I helped!

Aspen is a joke. IAfter talking to the receptionist about a filling that I needed replacement I wen to the Mt Plesant location. They took 18 x-rays and I questioned that. They said it was proceedure. They then sat me down in the chair to watch 15 minutes of repeated vidio about month cancer. They returned and asked if I wanted the cancer exam. I said no. They then went through and checked for bone loss. No problem. Then the Doctor came in and we reviewed the X-rays. All good. Thenshewent to examine my teeth. I said Doctor the filling is missing over here. That's the tooth that needs the filling. She said then well there will be no treatment for that today.

I asked what didn't you folks understand. That's what I came here for was to have the filling replaced?

I walked out. This is a sham clinic. Don't go, I had to give it one star to be published

Let me start off by saying I became dental phobic after a few years ago when a dentist drilled into a tooth that was not numb. So yes it was my fault for putting off dental work for a few years, but recently I had a old filling come off my molar and immediately called to make an appt since they are the only place that takes me aetna dmo insurance. I am first told it will be weeks before they can see me so I am stuck with walk in clinics. Anyhow moving forward, I schedule my first appt with aspen dental in battle creek, mi and I am told I need 21 fillings, some new, but most are old fillings that just need to be redone. fine. So I go for my first appointment and everything is very rushed (they did 5 fillings in 45 minutes). I was told it would be tooth colored fillings for my front teeth, they did the swatch thing where they tried to best match my teeth, well they went about 4 shades (no exaggeration too dark) so mind you it was all I could do to get back in the dentist chair, when I told them I was doing the best I could but it was intimidating for me they said "we dont care about what happened in the past, just in the future. So feeling all accomplished I go home to look at my teeth, my smile turned into a frown after I saw it looked like I had brown spots on my teeth.



The fillings were too dark. Not to mention where they injected me with the numbing solution i felt like I had been punched in the the face for almost a week after (I have never been in that kind of pain over shots in my mouth and believe me I have had plenty) so I work in a call center and they are very finnicky about how they schedule their time off. so I arranged my time off for my second appt. guess what? they pushed it back an hour and left me a message simply stating my appt had been moved, didnt bother to ask me if I could make it, just informed me thats "when I needed to show up" to quote the receptionist directly. While I am in the waiting room i am behind a gentleman who had a new patient appt, he signs in, sits in the waiting room for 15 minutes only to be told they bumped his appt to the next day and yet he was never called. when he told the woman he worked at a factory and it was going to be next to impossible to come in tommorow she said "well give us a call when you can see us again."



This was just the beginning. so I get back to the chair I let them know about the color issue with my previous fillings the dentist sighs and says well that means were gonna have to re do them and I let her know that was ok lets just wait til everything else is done and I will schedule another appointment. She then proceeds to numb me, i generally have a difficult time getting numb which i told them about I had to stop her twice to re numb me because I started to feel it and she said "your are hard to numb, this is ridiculous" when i said i was sorry i wish i could do something to help she just did a frustrated sigh have me a shot and proceeded to work on the tooth TEN SECONDS after putting more numbing solution in it. They do the fillings, they did all the silvers ones except for one that I requested be tooth colored since it would be visible. Guess what? they used the SAME WRONG COLOR on that one too after i asked TWICE to make sure it was lighter.



lets pause and think about this. they now have to redo all the filings they did the first time, and this other one, which means numbing me again and going thru all this again. why? because they didnt do it right the first time. Then during my work I happened to be in a chair by their cleaning area where they clean the instruments three dental assistants were using profanity saying how much stuff they had to clean.

Told me I had severe disease and needed cancer screening. After I had the exam, was told all of my teeth needed to come out or I might get sick faster and die. They said my mouth had cancer in it. Then the dentist told me to get out of the chair and go to the ddesk to get an estimate.the girl. Said I can't say exactly how much because your mouth is a mess, but around $5-6,000 .I said I can't afford that and she said oh well, even if we do a pmt. Plan, you need to put 80% down. I went to another maxillofacial surgeon who took my insurance. And he removed all. But a couple teeth and resectioned my bone and said ok. That's it you are fine. I called aspen and was told that I need to pay them around $2000 if I want dentures, I can't afford that and now feel taken for a ride. They left me at. 42 yrs.. old with no teeeth and no help. I don't know what. To do, I am reporting them to bbb and da and may get an attorney. Beware of them and go elswhere if you can, they. Are bad news !!

THEY ARE EVIL AND ONLY OUT FOR THE MONEY.

WHEN THEY SEND YOU IN TO TALK TO THE FINANCIAL MANAGER , THAT WAS THE FIRST CLUE.

THEY DON'T CARE ABOUT THEIR PATIENTS AND ARE VERY RUDE AND MEAN.

THEY BLACKMAIL THEIR DENTIST AND STAFF INTO SELLING COSTLY SERVICES AND DENTURES THAT ARE JUNK DENTURES AND SERVICES THAT YOU DON'T EVEN NEED TO HAVE DONE , BUT THEY WILL LIE TO YOU AND TELL YOU THAT YOU NEED TO COME BACK FOR A DEEP CLEANING , AFTER YOU JUST HAD THEM CLEAN YOUR TEETH.

IT'S A BIG SCAM AND THEY ARE ONLY OUT TO RIP YOU OFF

I live in Sheboygan, WI and I have never in my life had such a horrible experience! I can't believe this place is in business! They told me I had stage three gum disease and had $8000 worth of work that had to be done. They told my husband the same thing. We went to a different dentist who after examining both of us told us that neither one of us had gum disease. This also happened to four other friends of mine. They are very unprofessional, the dentist worse flip flops during my friends examination. They are always "short handed" and you never see the same dentist twice. I wish the place would burn down! Oh and I didn't have $8000 worth of work done.....not even close. DO NOT GO THERE!

Worst customer experience ever! Stay off unless you have no other options.

Its the most horrible dental place i have ever been to, The hygenist is terrible and does a terrible job, The place has no privacy at all and people walk in and out while your getting your treatment, they suggest expensive procedures while your getting your treatment done, which are not covered by your insurance company. They come across as a preplanned money minting group. Very unprofessional, No information about what needs to be done before you come for an treatment and no follow up what so ever after that. I would never recommend this place to anyone. Beware!!!

I have dental insurance. I paid my part of the bill. I can not get these Aspen people to bill my isurance correctly. They sent my personnal info to the wrong insurance company. Then they sent it to the wrong address and I still can not get then to correctly file. I have called every phone number I can find and now have sent letters to there Corp office, Billing Office and the Ohio Location. and of course they have not responded. I have never in all my years dealt with such rude people. I wish I never walked into there doors. By the way each bill I received from them has increased by hundreds of dollars. At first they were billing the insuracne Company 103.00, the last bill I got is 452.00. Stay away from them. stay a way!

all was well with the dentist serving leominster area however the higenist was very unprofessional...did not know her work at all change to this office due to change of coverage but will not go back..go for cleaning 3 times a year was with the same dentist for over 20 years and never did he say i had the problems she tried to say i had all a scam if you want to know the truth and i am not the only one that will never go there.... return to my dentist just too bad i have no coverage now

My wife had a procedure done in 2006, we paid the co-pay that day. The insurance carrier paid the bill on 11/28/06 I am looking at the statement now. Aspen double billed my insurance and sent me to a collection agency. I didn't realize it and paid the collection agency because I was worried about my credit and now I can't get my money back from Aspen Dental. They have been dodging me and lying to me ever since. I gave them the check # and the date that they cashed it from my insurance carrier and they tell me that they will get back to me in a week and never do. They will not let me speak to any supervisers and refuse to give me last names. They are very unprofessional and are taking extremely long to correct this issue we have been dealing with this for almost two years.

I went there for an extraction...the dentist waited only 5 minutes after giving me novacaine, then came in and immediately started to yank my tooth out even after I told him I could still feel it. He gave me another shot of novacaine, then another, then still another. I told him I was numb all around my gums, except for the tooth. He started to yank, I screamed it hurt so bad. He told me my pain was all in my mind, and it could not possiblly hurt. The nurse shut the door, and he told me it will only take a second, the tooth was loose. So I held on and told him to go ahead. Well it seemed more like he was shoving an axe pick in my jaw, than trying to pull. I was crying and screaming. I have had teeth pulled before, and it never hurt! The only reason why I went to these monkeys was that they are covered under my dental plan. Oh by the way...I still have the tooth. I told him to stop. If its all in my head, then why did he prescrbe amoxiccilin,and hydrocodine? And why is the side of my mouth all swollen. I will gladly go against my insurance and pay full price if I have to. Never again!!!

I went to the Stow office, and while the girls at the desk were friendly, I have never had such an unprofessional dentist in my life. Dr. Weber did not inform me of what was going on or what she was doing, she complained about the staff- while working on me- and was completely unprofessional. When something hurt, she informed me she had to do it. They wanted to do many expensive treatments not covered by insurance, which I refused. I also found out after paying upfront, that this is just a scam for them to get money from you. I overpayed sometimes by fifty dollars for a routine procedure covered by my insurance. Only to figure it out when my insurance statements came in the mail. No one at the office ever informed me I was overpaying they just continued to charge me until I called them on it. I told them I wanted the money back on my card and never went back. If I would not have checked my insurance paperwork carefully, I would have walked away giving them over 100 dollars of my money for three routine visits. Beware when asked to pay for services upfront.

Sorry to see that many of you had troubling experiences at Aspen Dental. That has not been my experience. Yes, the waiting time seems inordinately long, not convenient for those on a schedule. I try to take into consideration the fact that Aspen accepts almost any dental plan when most dentists in the area don't accept any. They try to offer affordable dental care to many who otherwise couldn't have dental care.

Regarding the staff, I have found them to be very friendly and helpful.

The work I have had done on my teeth, inlcuding x-rays, cleaning, fillings, and crowns, has been exceptional. Dr. Anand is caring and very skilled in his profession. I am very satisfied with the service and quality of dentistry I have received at Aspen Dental.