Aspen Dental

I got threatened on Sunday afternoon by a gun toting little man for my dogs running in the parking lot. I called the police on the guy with the Black Ford F350 for his threatening behavior. I would never visit anyone in that building if he's the one who apparently owns it.

Worse dentures, my husband has had them for 4 months and has now lost 4 teeth. The 4 he lost are all from the tops. The fit is horrible and they keep coming up with excuses why, all his fault according to them. They say it's because he has gum disease. Funny, his 40 year old teeth still fit tight and he has no issuer with them other then they are worn out! They told him there is nothing else they can do but refuse to give us our money back. The bottom teeth he got were a hole different story, he can't keep them in for anything. They keep telling him to try a different glue! Ever heard of such a thing? I wish I had checked them out before spending 2,000.00! Don't waste your money!

Just had 2 teeth pulled and 3 fillings done at one visit. Office staff was very professional and the price was very reasonable. Bad dentistry from a different company caused some of my dental problems. I went to 3 different dental offices before deciding on Aspen Dental in SLW. They were honest about the dental work I needed at a very reasonable price. I'll strongly recommend them to my friends.

Said my husband needed over $800 worth of periodontal & gingivitis treatment, LIARS, went & got a second opinion from a hometown Dentist, not a Corporate Mill. Didn't tell new dentist anything, they said "you can tell you take good care of your teeth" Of course we knew that, my husband flosses every night, uses Pro Health Toothpaste & mouthwash, gets check ups every 6 months. We had to pay again at the new dentist, was happy to give them our money, but when I went in person to talk to Aspen Mgmt, Mariel Marrero, she said she would not refund us the $29. It is the principle now, not the money. I filed a BBB complaint and any other Yahoo, Florida Today, MerchantCircle, YellowPages etc reviews that I can!!!

Worst DDS I have ever seen Many lawsuits throughout the states it does biz Literly thousands of complaints throughout the Internet Ccomsumer report really kills this company

They made me feel bad for not spending thousands on fixing all of my teeth. They claim to offer something for a little anxiety, but when I asked them about it and told them i am afraid of the dentist, they told me "oh, you ll be fine" and "you don't need anything (except the novocaine) Unless you are a rich super hero, I wouldn't suggest this place!

Wanted to get a bad tooth pulled hey said I had to get an exam first so I made a two week appt, which they later canceled and rescheduled for two weeks later. After the exam the dentist told me I needed my tooth pulled (really) so they made me an appt. for three weeks out Jan 30th. Today I get a call and they say the Doctor wont be in on Fri and the soonest he can see me is the 25th of February I stated I was in pain to which she said she was sorry and my tooth ace immediately went away(sarcasm). So I called back very upset stating that this all started in Dec with a toothache the woman was rude so I told her to F of and cancel my appt. About ten minutes later the office manager calls and says its not there fault I said why did you not give me a referral she said they could not and hung up on me.

I have had my teeth for 9 months and can not get any results from Aspen Dental , my teeth fit poorly, I can't eat anything unless I take my teeth out, paid almost 4000.00 for these teeth and the are the worst I have ever had, shame on you, your as bad as a puppy mill I will be looking for another doctor to do my implant, you people are not professional at all

Visited two offices in Orlando Area, Aspen by UCF and Aspen in Hunters Creek area. I visted twice and both times, I was told an outrageous amount it would cost out of of pocket. Listening to them, I would have thought I would have never been to a dentist. Buyer beware, stay far away. Absolute crooks, they upsale everything. A simple teeth cleaning was well over $300.

Aspen Dental in Crestview, FL is all about cramming patient after patient into their understaffed and frankly callous office; they definitely slept through any classes on patient empathy or chair-side manners, never once seeming to care if they inflict undue pain and never appear to listen to the patient's response, definitely do not seem to care about the patient's feelings. When calling about a problem with my wife's denture fit the Dentist practically called her a liar and said that she exaggerated her pain responses. BTW I've treated patients for over 30 years and I would never treat a patient with such disregard.

Aspen Dental in Brighton, MI

My experience at Aspen Dental was almost equivalent to what Indigo said below. What I want to tell people is also NEVER go to Aspen Dental chain. Even if this is only dental office in your area which accepts HMO that has very limited network. Better to go little out of your area and find somebody else. The office manager at this Aspen Dental is such a bad person who tries to charge me for office visit copay which does not even exist in my insurance pay schedule even after my insurance co told her not to charge me for that. Also she tried to additionally bill me for a completely covered service which she already got fully paid for by my insurance co (She said she did not get paid by my insurance but my insurance co said they did) . The reason why ended up visiting this office was because this was the closest dentist which accepts HMO and I had an exclusive pain in one of my teeth. The dentist at this Aspen Dental inspected and found nothing wrong in my mouth and I continued to have the same pain for another week so I went to a periodontist suspecting a gum disease. The periodontist told me I certainly had a dental abscess and to go to endodontist for root canal. Due to my insurance rule, my dentist office which is Aspen Dental must have written me a referral for endodontist but the office manager refused to write me the referral for the necessary treatment while I was still suffering from the strong pain. All in all, my insurance co and the endodontist office were nice enough to make my insurance work out for my root canal. The list of wrong doing by this office manager is going on and on.... So I would warn anybody living near Brighton not to go to this dental office. They are like a scammer. Don't make yourself a victim of their scam business. I cannot believe they are still open for business.

Aspen dental in Poughkeepsie, NY removed my teeth did 1/4 of the work they agreed to do. Gave me appointments 2 plus months apart. When I inquired about work that "they" said needed attention, they gave me nothing but double talk. After my last visit, which once again was suppose to be for a large cavity filling ( it had been 1 year! ) I was told a tooth was being removed! When I got upset after hearing about a tooth removal the dentist sent me a registered letter that I was no longer their patient and to seek care elsewhere. When I spoke to the "office manager", ,she proceeded once again to try to double talk me and tell me temporary dentures was what I paid for and that my fillings were not done in a whole year because I cancelled one appointment!! There is a lot more, too much to post right now. So, as it stands right now- Upper dentures that don't fit right. Lower partial I haven't been able to wear for a year. 3 cavities(one they told me was pretty big a year ago!) A 3 YEAR WARRANTY that seems to be null and void. Money taken from my insurance company for work that was and will not be done and thousands on a dental charge which has been paid the whole year! EVERY LAST PERSON IN THIS OFFICE NEEDS TO BE INVESTIGATED!! They seem to think just because you need to go there for economic reasons that you are an idiot. REPORT these people EVERYWHERE you can report them and don't stop until they make good on your agreements or return every last penny they took from you!!

Filing a grievance with my insurance company at the moment for work paid for and not completed.***** I would also like to know if anyone ever saw or TOUCHED the 4 grades of dentures they offer. As far as my research is showing, a PICTURE and their sales pitch has been the only thing people have seen. Get in touch with me if you have the cheapest dentures and most expensive. Lets compare! I will be reporting them to the Attorney General. ALL OF YOU SHOULD TOO!

My first consult visit went well. Took a little too long for my lunch hour (2 hours), but staff was very nice. They apparently do a consult/xrays on a separate appointment from your cleaning, which I didn't realize when making my initial appointment. They were upfront with all costs. Looking forward to my cleaning. I no longer have dental insurance, so that's why I'm having to change providers. My teeth are in great health but if, however, I were to need dental work, I would go back to my original dentist. I feel like I'm "cheating" on my hygienist of 10+ years, but just cannot afford the $250 visit right now. Hopefully this will be a one time thing! But so far, I've had a good experience.

Avoid this dental office. Their work is substandard, they do not listen, but most of all, they do not stand behind their guarantee. Have lost 25lbs and cannot eat.

This place is a cult, the door bell thing that beeps when you usually walk in but there's goes cha Ching

I started my crown and bridges with dr.Martha then I heard from the staff, dr.Martha wI'll leave soon and that really too bad to me because I started everything with her and dosen't make sense to let another doctor completes because she knows my mouth very well and have a big idea about what she suppose to do ..



I hope if she will stay for a long term at aspen dental because she's such a nice person ..

Very dissatisfied with Aspen Dental. Charged me $2,600.00 for a cleaning, 2 crowns and to pull one tooth. The tooth they pulled up swelled up, was in major pain and bled for 2 day. When I called they said just put more gauze in. Called again to say 2 pieces of the tooth are still in there. Well let's see what the dentist says they said. It may be bone. Will have to be dug out, oh, I don't think so! Will look for a real dentist!

Unlike a commercial franchise, a dental franchise is only as good as the doctors who work there. Not all Aspen locations are necessarily bad. The best way to find a dentist is not by looking in the Yellow Pages, or online, or ina magazine ad. The best way to find one is ask someone else if they know a good dentist.



How this difficulty has come about is that around 1980, the Federal Government voided all State Laws prohibiting dentists from advertising. Once that happened, it was possible for large multimillion dollar corporations to set up franchise dental offices throughout the country, and set up legal contracts with the employee dentists to shield the corporate owners from any liability. And, of course, their primary source of new patients is from advertising.



If you are unhappy that dentistry has gone from being a profession to an industry, remember at election time that whom you vote for does have consequences.



Complaining online accomplishes nothing but make the complainer feel a little better.. The big boys in politics and business love online complaining, because it has absolutely no effect on them. Only pressure on federal representatives does.

I can't brag enough on Aspen Dental!!!! They are so nice and helpful!!! I would recommend them for any kind of dental work! There is never a long wait. They have just been the best!!!

Just terrible the hole staff was just awful !!!