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General Info
In business for over 25 years, Francis Collision Centre is in the business of auto repairs. Located in Fresno, Calif., the company specializes in collision repair, glass replacement, car stereo replacement, theft/vandal department and complete detailing, to name a few. It offers services, such as computerized estimating, digital imaging, air conditioning service, courtesy pick-up/delivery, value appraisal for collector cars and many more. Francis Collision Centre is an affiliate of Nationwide Insurance, Royal/Sun Insurance, Grange Insurance, California Insurance Group, Allstate Insurance and National Alliance among others.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (559) 485-3307

Phone: (559) 485-3920

Fax: (559) 485-3920

Payment method
all major credit cards, amex, visa, discover, mastercard
Neighborhood
Fresno High-Roeding
AKA

Francis Collision Ctr

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Reviews

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DH
Deanna H.

04/02/2020

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I was referred to Francis Collision by a couple of friends. I decided to cancel with the prior autobody shop that I orginally chose and go with Francis. From the minute o walked into their office, I was greeted with a smile, kindness, friendliness and professionalism. I really like that they always updated me on the status of my car. I'm glad I chose Francis Collision and would highly recommend them to friends and family.

D.Haro

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Yer T.

03/20/2020

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My car tires were stolen and I was referred here by my insurance company. It took less than a week to get new car tires for my cars. Great and friendly staff!

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Debra R.

10/10/2019

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I have gone to Francis Collision twice and received the best service both times. The employees are very friendly, courteous, and efficient. They make sure you understand exactly what is going on with your car, the timing of repair, and the cost. They update you via email, text, or phone call. I highly recommend Francis Collision.

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Shawna G.

09/26/2019

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I refuse to go anywhere else! The staff at Francis Collision Centre are always kind, professional, and willing to go that extra mile to make the customer's experience absolutely perfect! We are so lucky to have such an outstanding business in Fresno County!

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Renae C.

08/28/2019

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Great customer service with super friendly staff. I was kept up to date with my car throughout the process and the repairs turned out great.

MM
Mike M.

07/23/2019

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Francis Collision was very effecient and timely. Customer Service was exceptional and front help desk ladies were very helpful. Juanita and Sovann were very professional and courteous. They even gave me a t-shirt.

IV
Inder V.

06/06/2019

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Your vehicle needs meet with excellent service without any doubt. Employees were great, from start to finish. Courteous, patient, informative, no pressure, and so nice! Thank you

JC
Jacee C.

04/23/2019

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Friendly staff , good communication while my car was in shop . Car came out great ! Highly recommend!

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Debbie G.

03/28/2019

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They made my repair extremely easy! They set me up with an appointment right away and updates via text messages consistently throughout the process. Great place!

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Su K.

03/13/2019

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They did great job on my car, price is reasonable, staff are nice, got my car fixed in one day!!Highly recommend!

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Sarah S.

03/01/2019

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A+ job. They were able to meet with me quickly, texted me updates throughout the process, and provided rides to and from the center.

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Cheng Y.

02/13/2019

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It's a collision repair shop. What do you expect? Lol! Ladies at the front desk were very knowledgeable and welcoming. Nothing but smiles. The mechanics were also extremely thorough in explaining the estimate. Though not necessary, I thought the phone calls providing constant updates were very beneficial.

VS
Vanessa S.
Edited: 01/31/2019
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First time @ Francis Collision...
Francis Collision was great from beginning to end. It was very convenient as a "1 stop shop" with repair, rental, & insurance information all in 1 location. The staff was friendly, helpful, and kept me updated with any change in status to my vehicle. Whole driver side was damaged and they fixed it good as new (for being a 10 year old vehicle) It was definitely a stress free experience and I would recommend Francis Collision to friends! Shout out to my GEICO insurance for sending me there and making the situation hassle free :) #53022SM

The only reason "Professionalism" was 4 stars was because I had to call a couple times to find out if my deductible was waived and when I spoke to gal that called me back it seemed like she didn't want to be bothered with my questions. HOWEVER, a different staff (Mario) called me back and got it all straightened out so it was all good! I was completely satisfied in the end!

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Cris & jawnee S.

01/25/2019

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my car came out looking new i absolutely love it thank you francis
i highly recommend this place for all your auto needs

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Fonzell L.

01/23/2019

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I had done business at Francis Collision about 8 years ago, service was excellent then an is still excellent. My damage was only a rear bumper transfer of paint. Work was done in 3 working days. Francis Collision is my only auto repair service of choice.

CM
Carole M.
Edited: 12/30/2018
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My first time using Francis Collision was a year ago. They repaired my front bumper and light area. A Snap had came undone several months ago and since it was warrantied for a lifetime they took care of it while repairing the new damages to the back bumper. My car looks brand new and I would expect nothing less!
The best part of working with FCC aside from their quality workmanship is the ease and speed.
I called Geico, they made an appointment. They offered me a rental car which my policy covers and I was in and out in 15 minutes and I had a SUV for the weekend!

I Love FCC the Ladies in the office and my new Tshirt. Thx you FCC

DS
Diana veronica S.

12/04/2018

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Hace unas semanas una persona chocó mi carro y fui a Francis collision center a arreglarlo. Afortunadamente todo el staff fue muy amable tuve ayuda en español y todos fueron muy amables. Además me dieron una camiseta 😀

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Debra E.

11/08/2018

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Great service. The guys did a great job fixing my vehicle. I would use again. I have had no issues with my car since getting it repaired.

AL
Anamaria L.

09/27/2018

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I recommend this place because they did a amazing job on my car and in such a timely manner. I took my car in on Monday and it was done by Wednesday. They also kept me up to speed on what was going on and made sure to answer any questions I had. I had to get a rental and they did all the work for me. I felt stress free and care out smiling cause I was taken care of and the car looks like nothing even happened to it. I’ve already been telling everyone about this place cause I definitely recommend it to anyone.

KG
Kt G.

09/18/2018

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Hello, was told my Van would take 2 to 3 days. Less than 24 hours later it was ready. Wow it looks amazing. Plus they even vacuumed it. Would recommend to anyone and everyone to go here...

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Details

Phone: (559) 485-1413

Address: 2420 E Mckinley Ave, Fresno, CA 93703

Website: http://www.franciscollision.com

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