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(866) 879-9329CallVisit WebsiteVisit WebsiteMap & DirectionsDirections20403 Interstate 45Spring, TX 77388Write a ReviewWrite Review

More Info

No. 1 selling Ford dealer in the Greater-Houston area for over 12 years!

General Info
Offering savings, selection and top of the line customer service. We offer New Fords, Certified Pre-Owned Fords and quality pre-owned/used vehicles.
Email
BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Collision: (281) 719-3874

Parts: (800) 267-0783

Service: (888) 501-9013

Services/Products
Planet Ford in Spring is part of World Class Automotive Group. Planet Ford has won many top honors over the years, including The Triple Crown, which is bestowed upon only the best. In order to be recognized, a dealership must receive all of Ford's top awards, which include: the President's Award for customer service; being chosen for the Ford One Hundred Club, an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. We have been the No. 1 Ford Dealer in the greater Houston area for 12 years. Plus, our dealerships have been awarded numerous Ford President Awards, which are based on customer satisfaction surveys.
Brands
Ford, Lincoln
Payment method
financing available
Location
Just off highway I-45 headed Northbound
Other Emails

Categories

Reviews

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jamienoticerod

07/31/2013

Overall

It took four days for someone to get back to us about the financing then we were there for 2 hours being to told to wait a minute. Then after telling everyone our payment preference it was way off. We finally reached agreement.

chrishayes

07/29/2013

Overall

Only dealership that I have been to that honors their ads. I am a repeat customer, I have to drive from Pearland to your dealership and consider the drive well worth my time. Patrick was exceptional, all information, no hard sell. Finance was great too, you have a quality team.You are welcome to use these comments, but NOT my last name.

romarlagman

07/26/2013

Overall

Your sales person Cameron Young was very helpful and very accommodating. I will ask my friends to look for him when they go to you dealership. We were a little surprised to learn that the vehicle we initially chose already had 1200+ miles in it! It looks like it has been test driven for quite a while. We finally settled on a car that has 1 mile odometer reading.

My wife and I were disappointed when we went to sign the contract. Prior to that, your floor manager gave us a 3.9% APR for 72 months because of our excellent credit score. He explained to me that with that score I could take it to any bank and I would get the best rate. The actual APR however was 4.99% and Mr. Juan Martinez in Finance explained that that's the way Ford Credit works. Whatever happened to the excellent credit score? - it looks like it was not a factor at all! It was a pleasant car-buying experience for us except for: 1) first choice car having 1200+ miles and the final 4.99% APR we got.Thank you and I would appreciate if you can somehow explain the higher APR to us and if the credit score has a bearing at all!

jamesbass

07/03/2013

Overall

Ramon Diaz is exceptional: hence, our experience was exceptional.

Everyone we came in contact with, made our experience very pleasant.

Thank you and we will be back!

Linda Bass

audreyleonard

07/01/2013

Overall

I really like your dealership,but most especially the salesman Chad Jennings who sold me my vehicle. I told him what I wanted and he made sure that is what I got.He was very professional and I would refer anyone there anytime.Thank you for your time!

laniesmith..

06/28/2013

Overall

Clennon Preyear assisted me with the purchase of a 2013 King Ranch. He was very helpful and made sure the vehicle I chose was ready for delivery when I arrived. Very happy.

danamorrow

06/07/2013

Overall

This experience was more for my daughter because I was purchasing her first vehicle. Our salesman, Sergio Soso, was so nice to us and made sure she enjoyed this experience. We were taken care of your staff and she loves her Ford Focus. Thank you for making this so special for her. She was very persistant on going to Planet Ford because of your support in the FFA Organization. Thanks again!

nockolebobley

07/16/2012

Overall
Jeff Kerner is a wonderful per...

Jeff Kerner is a wonderful person to do business with. He makes the whole process from start to finish easy to understand and just plain fun! He looks out for the best car for your lifestyle and budget. He approaches it as a financial matter which is refreshing and helpful in these tight economic times. Great service!

fairmanfreeman

07/09/2012

Overall
My husband and I were very ple...

My husband and I were very pleased with the service that we received here at Planet Lincoln. Connie and Dave took care of us right away and were honest with us from the beginning. No hassle, no gimmicks. We were so amazed and delighted at how awesome our car buying experience was.

kenyakeever

06/30/2012

Overall
George Adams has been excellen...

George Adams has been excellent in providing extraordinary customer service and information. He has completely walk me through the Licoln car buyng experience. I leave very satisfied in purchasing my Lincoln MKX.

leannettehix

06/26/2012

Overall
I was a pleasant car buying ex...

I was a pleasant car buying experience. Everyone was very nice.

luckyirish

06/24/2012

Overall
Mr. Don Morgan was one of the ...

Mr. Don Morgan was one of the best saleman i have met in years. If you go get a car go to Mr. Morgan he will get the



job done. Thanks very much god bless you and your family.

Details

Phone: (866) 879-9329

Address: 20403 Interstate 45, Spring, TX 77388

Website: http://www.planetford45.com

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