Planet Ford 45

Everything was organized and quick. Salesman was extremely experienced and helpful! Finance Mgr was very thorough also.

I was plesantly surpised, that I was not pressured..

I initially inquired about a Mustang I saw on your website in January. I was contacted promptly by Dawn Eaton. I work outside the country so I let Dawn know I would be back home in March. I asked that she have everything thing ready for the day after I arrived back home. When I returned home and came to the dealership Dawn assisted me fully in selecting the car I wanted and getting set up with acceptable finance terms.

Greg, our sales guy was exceptional. The overall process was rated maybe good. It took entirely to long to purchase our truck. 5+ hours is just crazy, when we chose the truck in about 15 minutes. Overall, good experience, just needs to be a bit more organized.

After two very bad experiences with Randall Reed Ford in Humble and Planet Ford in Spring, respectively, we had sworn off ever buying a car from you again. We did like the service group, though.



Through Edmunds, we received an internet price offer from Denise Kelley. We were reluctant to accept it, but long story short, we did and we were glad to meet Denise and Mike (in finance). They both made the process better and redeemed Planet Ford's reputation in our eyes.

Service was very good prompt and courteous. They knew and used my name and were very attentive.

First the dealership looked amazing, Mr. Jacoby Garmon was very professional and straight forward, no stress at all the buying process was quick and simple, loved all the extras that came with the vehicle, me being a former Ford employee, I am glad to see ford still strives for excellence and customer service.

I am not a writer. the service was good they fix the window so it would go up and down

We brought our 2010 CR-V in for 'wrench' maintenance and while it was being serviced we roamed around the showroom and looked at the new CR-V. Eric happened along and the rest is history. William was our express technician and he was very polite and professional and friendly - a real asset to your organization. Thank you for having people like William and Eric on your staff.

Dealing with Planet Ford was a very good experience. Everyone from the general manager all the way to the young lady that helped me program the vehicle were exceptiona. Dave, Ron, Alondra thank you.

We purchased two vehicles on 1/31/14 and Austin Hawks and our finance manager Thomas Jones were both very helpful. I would definately recommend your dealership to friends/family!

Service was exceptional from all functions of the business from sales, service, finance, and delivery teams. They took care to ensure I was satisfied and that everything was smooth as possible. Will definitely return for future purchases.

David Mesna was our salesman; he was helpful, efficent and very pleasant to deal with. Overall it was a wonderful experience.Don't have a face book account to log in to "like you", sorry

Overall I would say customer service was very good. You did not stand by your advertized sale price, but did try to make up for it with a bed liner. Sales person was excellent and the accesories department was also great. You finance man did not even bother to shake my hand at the close of the deal. Overall I would give you a B+.

It was Awesome everyone was friendly. My sales Representative was extremely helpful.

I had a very pleasant experience and they provided great customer service. Thanks to everyone!

Great job serving customer. Only negative was the chaos from construction, but that can't be helped.

From the time I first entered the door I felt comfortable and relaxed. Through the entire process that feeling stayed with me. Clennon was very professional and friendly, and I never felt any pressure. To top it all I feel like I got a good deal.



Thank You



Bill Markus

Jacoby Garmon is a great salesman. I will send him all my customers and friends.

The experience I was given at planet Ford was beyond exceptional, all thanks to Bill Lynch and Jacoby Garmon. These two provided me with so much assistance and worked incredibly hard to get me into the vehicle I dreamed of. Thank you so much for making my first car buying experience the best, I will surely be sending anyone I can your way!