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- Email Business
- BBB Rating
- Extra Phones
Fax: (210) 524-9404
- Payment method
- all major credit cards, check, debit
- Neighborhoods
- Stone Oak, Far North Central, North Central, Uptown Loop
- Accreditation
CRMC
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Reviews
10/11/2012
Absolutely the worst property management company thinkable. My AC has been out since Monday and it is now Thursday night and I finally got confirmation that someone will fix it on Friday morning. This is after numerous calls and emails on my part. They do not call you back to let you know the status of your request. You have to keep calling them. Caught them in 3 bold faced lies while dealing with this issue. The property owner is equally as upset with them. DO NOT use Birdy Properties for ANY real estate business.
09/23/2012
Who's screening these reviews of Birdy Properties? They're all the same and highly ranked. Either someone is selectively posting only positive reviews, all these folks are drinking the Birdy Kool-Aid, or they are all crazy as a $3 bill...and be careful or Birdy will take that from you! I have to disagree with all the positives, from a tenant's perspective. Getting maintenance support from Birdy is like pulling teeth. It took months and months on numerous occasions to get responsiveness to several problem that weren't just maintenance concerns, but legitimate health concerns (i.e., rodent infestation and broken microwave door). Birdy firmly believes that tenants receive their property in "as is condition." Carpets were not cleaned prior to move-in as was expected. Instead they still smelled like dog urine. Half the blinds in the house were broken among other things. Birdy is also unwilling to make a morally correct decision in the interest of tenants if the owner is not supportive, usually because it may cost the owner a couple dollars. The best is the way Birdy offered to let us renew our lease for $250 more a month too. Needless to say, we vacated the house and thankfully parted ways with Birdy. As soon as we left, they advertised the house for $500 more than we were paying in rent. Talk about gougers! All they want is your money, the more the better, and they will spend as little as they need to in support of the tenant once you sign that contract. If you have an option in rental homes, do yourself a favor and choose the one managed by someone other than Birdy.
08/23/2012
Birdy Properties has been managing my rental units for a while now and I am very pleased with their results. They're working hard and I am confident they will continue to be an asset to me.
07/19/2012
The reviews for Birdy Properties here are most likely written by Birdy Properties staff for marketing purposes. Be wary of what you read. If you really want to know about their company, go to their offices at meet them.
This company is terrible to deal with. They communicate poorly, are uneducated, and can be extremely rude with no provocation. It would be best to avoid dealing with them when there are other alternatives in the area. The list of complaints is numerous and the list of resolutions is sparse. Save yourself the time and money - don't use them as a management company, and don't be a tenant in one of their properties. You will lose on both sides, trust me.
06/27/2012
Excellent care of my rental property has been taken by Birdy Properties. I appreciate their attention to details and thoroughness when it comes to inspections.
06/15/2012
I have been with this property manager for a while now and can recommend them highly. I was very pleased with their work from the start and never looked back.
06/08/2012
I have been with this company for quite some time and they are always friendly, even when there is a problem. They are very experienced and good at what they do.
05/25/2012
I have been in this rental for about 6 months and have been pleased with maintenance and the fact that they return calls. I will be signing for another year here and expect the same great managers
05/04/2012
I first hired Birdy Properties over seven years ago and they have proved to be of high integrity. They are experts in the field who always produce great results.
04/24/2012
I've gotten to know Brian through NARPM, and I have been very impressed with his professionalism and leadership. Brian has always been the first to lead by example.
04/11/2012
I've known Brian for years and he is a capable, honest, and hardworking professional. I highly recommend him.
04/02/2012
The professional management that Brian offers is second to none. He offers management services among the best in Texas. His goal has always been to look out for the best interests of both owners and tenants alike.
03/22/2012
Over the last few years we have had several great opportunities to work with Brian and his professional team. When we moved here we started with a rental, them bought a great home a few months later with Brians help and some years later we are now renting that house to great tenants thanks again to Brian. We can only recommend them highly.
03/14/2012
Brian Birdy is the real estate agent for my home. He showed my home and had a rental deal completed in just a couple weeks after going on the market. He was diligent with follow up and made sure the potential tenant had fulfilled all requirements. I have found Birdy Properties to be trustworthy and thorough in all my dealings with them.
02/06/2012
Birdy does a wonderful job managing my property. The tenets and I both agree that their fabulous and really take care of things. Thank you for all that you do keep up the great work.
01/30/2012
These managers are attentive to my needs and have made the rental an asset for us instead of a chore. Now that Birdy has picked up the chores, the work is getting done! They have been a great help to us and we are grateful for that.
01/13/2012
Birdy has been more help than I could have imagined. They removed my old delinquent tenants through the legal process and then had it rented out a few weeks later. Since then I have relied on and trusted their expertise. Thanks for relieving my headache.
01/05/2012
I have been pleased with the level of service at Birdy. They have seen to the maintenance and always keep the place rented out./ Thanks for all that you do.
11/22/2011
Birdy is great to their tenants and i will attest to that. They have taken care of countless necessary repairs at the property I live in. The repairs were necessary and Birdy made sure they happened soon after I brought it to theyre attention.
11/10/2011
I had a problem with the refrigerator in my unit and I put in a service request to Birdy Properties and they were able to send someone out in no time at all. They addressed the problem and I had a new fridge the next day. Thanks so much!
Details
Phone: (210) 524-9400
Address: 18830 Stone Oak Pkwy, San Antonio, TX 78258
Website: http://www.birdy.com
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