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BBB Rating
A+
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Payment method
check, all major credit cards, amex, visa, master card, discover, cash, debit
Neighborhood
Southside Park
AKA

POS Nation LLC

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Reviews

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JE
Jessica E.

01/24/2017

Overall
Selection
Service

I was helped by technician Ian. He was able to fix our issue which was with the pin pad. Very quick. Very easy. He walked me through everything. 5 out of 5. Thank you.

BE
Barbara E.

01/20/2017

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Service

Everything went smoothly and as expected. Considering the POS system replaced a manual sales slip system, it has streamlined the check out process in our store, reduced the amount of errors, and has made balancing much easier!

SH
Scott H.

01/18/2017

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Service

I just finished having our system serviced for gift cards. I've been dealing with others in the past but Ian most recently. Everything went extraordinarily smooth and I appreciate his help.

CC
Chris C.

01/09/2017

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Service

I worked with Katende today who was helping me with some questions I had on the brand new software that Duane installed yesterday. Both guys were fantastic. On a scale of 1 to 5, both were 6s. Very very good. Very friendly. Easy to work with. Thank you.

CC
Chris C.

01/06/2017

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Service

Service was great. The guy was really fast and it worked out really well. I give him a 5 out of 5. Service was good. I cannot complain.

HS
Heather S.

01/05/2017

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Service

I have been calling POS Nation almost every day for the last couple weeks. The guys that do the tech support are just fabulous and take such wonderful care of me. I thought everyone should know.

PM
Pamela M.

12/30/2016

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Service

I rate your service 5 out of 5. It was timely and accomplished what I needed. Jason is awesome. He knows what he is doing and knows his job. He definitely knows technology. Thank you so much.

VT
Vicki T.

12/29/2016

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Service

I spoke with Morris. Service was excellent. He helped me get my pin pads working. I appreciate his knowledge and quick service on getting me back up and running. I am very pleased with the service. Thank you.

MW
Marsha W.

12/21/2016

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Service

I was just working with Ian and he is wonderful. He answers all of my questions. He's really great. I will be speaking with him next week and until I get completely trained on the system. He is more than willing to help. Very helpful. I give him 5 out of 5.

JS
Jordan S.

12/16/2016

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Service

The employee that helped me is Jason. He was very, very helpful and worked with me through everything. I was difficult to work with but he answered all of my questions. Ultimately, he resolved all of my issues. I rate your customer service 5 out of 5. Thank you.

DF
Debra F.

12/16/2016

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Service

We just did training with Jason. He is an excellent, excellent, patient man and we really appreciate all the effort he did. It was our introduction training and we are ready to go on and do training where we actually have hands on things. This was simply our introduction and there is a lot of information to process; a lot of things to figure out. In our next session we are hoping to be hands on where we are doing the actual work. He was controlling things by remote but we are
He was very thorough,very patient, very clear on explaining how the system actually works. Our rating is a 5 out of 5.

PM
Patty M.

12/14/2016

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Service

The service I have received so far, from purchasing through training, has been excellent. I am confident we chose the right POS system for our business and are looking forward to using it once we are open for business!

BV
Becki V.

11/28/2016

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Service

I just got off the phone with your support person, Jason. He did a great job helping me fix the inventory problem I had. Thank you very much for all of the help you guys give.

VB
Vicki B.

11/18/2016

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I got excellent service from Morris today. He answered all of my questions that I addressed. Thanks.

LS
Luv S.

11/18/2016

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Service

We recently upgraded CRE and got a new chip reader. Everything is going smoothly for now. We were contacted to schedule a setup appointment. We previously discussed saving money with credit card processing. I am not completely clear on how EMV affects our percentages so I will wait to see my bill. I would have liked to had more info on this up front but I am speaking with somoeone on this now. So far everything is pretty good. I do appreciate all of the help and support that you have provided for our business.

EN
Emilio N.

11/16/2016

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Service

Today the customer service was great. Jason helped me a lot and now the system is up and running. Jason is a great tech.

GC
Gretchen C.

11/11/2016

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Service

The POS system was easy to buy and set up. The people have been so patient. Joe saved my life today!

WD
Whitney D.

11/04/2016

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Service

It took some time to set it up but we love the POS system. The POS increased ease of inventory tracking and speed of processing. More cost effective options to upgrade and to EMV processing and inventory guns.

NT
Nicole T.

10/27/2016

Overall
Selection
Service

Setting up the POS was easy. It has simplified may things and it runs through most credit cards, so that's a big plus. Also, your IT people are amazing. They work hard and are patient.

Details

Phone: (877) 727-3548

Address: 3021B Griffith St, Charlotte, NC 28203

Website: https://www.posnation.com

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