POS Nation

I was just working with Erik and he was really great. I rate him a 5. He was very helpful and showed me through everything. He answered all the questions I had. I really appreciate all of the help you guys are giving us. Thank you!

Erik has been helping us with training. This is number 5 for us. Erik is doing an awesome job. I had no idea where to go in the beginning and now we have a great path that we are following. He is always in a pleasant mood on the phone, very informative. He lets me do the things as he watches the screen and provides direction. I look forward to working with him again later this week.

I received a little bit of assistance today from Ian. he was absolutely 100% helpful. I give him a 5. I look forward to working with him again. Thank you.

I just had a training session with Erik. I give him a 5 for customer service. He did an excellent job explaining the system to me. I look forward to future training with him

I am the bar manager at The Ville in Wytheville, VA. I thank you so much for Ian. I called yesterday at the end of Erik's shift. He said that he would pass my info along to the next shift and someone would call me back. After 45 minutes and 6 customers who could not cash out, I never received a call. I spent hours trying to get our Aldelo system to work yesterday. I called back and talked to Ian this morning. He resolved my issue in 20-30 minutes tops. He got everything done and was polite and courteous. I rate Ian a 10, on your scale of 1 to 5. Thank you so much.

The process of purchasing the implementing our POS system is an overwhelming task, but good support helps keep me sane.

Ian has helped me greatly. The service that I received from him and everyone else that I talk to there is amazing. I call alot. Every step of the way, they were extremely helpful and I appreciate it. POS Nation has great customer service. I want to thank Ian and everyone else for their patience and assistance.

I had an issue that was handled very professionally by Ian. I have had some issues in the past with technicians who don't communicate clearly. As an older person, I don't have a lot of technical skills so it is helpful to have someone walk me through everything and explain in layman terms about issues. Ian was great. 5 out of 5. Thank you.

This is our second unit. We have grown and found a need for a second one, so we are familiar with POS Nation as we purchased our first on in June of 2015. So no investigating necessary.

I just finished training with Ian this morning. He was very helpful and professional. I give him a 5. Thank you.

Katende, my tech support specialist, was beyond excellent. He answered all of my questions and got my system up and running in a timely manner. On a scale of 1 to 5, I definitely rate him a 5. Thank you.

Adam was a big help getting our POS up and running thank you so much! We are now in compliance with guide lines. You are doing a fine job now.

I'm working with Andy's Smoke Shop II. I give your service a 5. It was pretty good. The guy that helped out was phenomenal. He was nice and did it quickly. He was awesome and I appreciate it. Thank you.

Purchasing and setting up the system was easy & fast. I just had an experience with my POS but was caused from a previous system. I have dealt with Erik today and he was great. H really knows his stuff. I gave him control of my computer and he got me up and running. Great job!!! This POS system makes it easier for us to keep track of pricing. Short of giving me a million dollars y'all have been great. Thanks.

Adam Macdonald was very helpful with explaining things. I really enjoyed working with him. Thank you.

I spoke with Ian in customer support. He was extremely helpful and polite. I give him a 5 rating. He answered all of my questions and helped me solve the issue that I was dealing with. Thank you.

I talked to Ian today about some problems that I had. He gets way more than a 5. If I could give him 30 or 40 that would be better. It was great. He did everything that I needed. He was superior. Thank you very very much.

I just spoke to your technician. He was wonderful and I've worked with him before. He is the voice of calm and reason. He gets you right through it. Although he is far away, I feel like he is sitting right next to me walking me through fixing my problem. He is wonderful. Thank you so much.

This is Preet at Sunrise Market 113. I was helped by Ian in technical support. It was outstanding service. Thank you.

Adam was super helpful and was able to answer all my questions. We are just getting started with our POS but so far so good. Keep up the good work!