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BBB Rating
A+
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check, all major credit cards, amex, visa, master card, discover, cash, debit
Neighborhood
Southside Park
AKA

POS Nation LLC

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Reviews

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ER
Eric R.

04/04/2017

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Service

I appreciate all the extra effort from Katende helping me get my scales setup today. I have been working with him since we installed the new POS system and he has done a fantastic job. Thank you.

AF
Amy F.

03/29/2017

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Service

Aloha. I think that your customer service level is exceptional. Definitely a 4.5, if not a 5. The only reason I wouldn't give it a 5 is due to the time constraints of you being on the east coast versus a Hawaii time difference. This makes training for us early in the morning and I cannot do it at night. This is the only reason I cannot give you a complete 5. Mahalo!

TC
Travis C.

03/29/2017

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We have been working with Ian. I rate him a 5. He is very knowledgeable. He is very friendly. He's prompt. He does everything we ask. Thank you.

JS
Joan S.

03/20/2017

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Jason greatly helped me this evening. He really knows his way around the computer. He makes it simple for me to understand. He even gave me a chance to try it on my own to make sure that I understood. He is a keeper. Be sure to treat him well because he is an asset to your company. I appreciate the time and we are really liking the POS system. It is very very intense but we are getting through it. Thank you so much.

MP
Manager P.

03/17/2017

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The POS system is a great thing. To be able to access the computers from a distance is a nice thing. My mom's birthday is today so for me to be able to do this and have them access it was very beneficial. I rate you pretty high at 5 stars. The guy I dealt with was very patient and very helpful. He was willing to change the things I asked to be changed without an issue and with no complaint. For that, I appreciate you. Thank you so much.

MC
Michelle C.

03/16/2017

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Ian has been the one working with me. He's been great. We are about to go live. I definitely give you guys a 5 for helping out with training and getting us all setup. Thank you.

KF
Karen F.

03/15/2017

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I was helped by Jason today. He was very very helpful in helping me get some stuff straightened out and teaching me how to make better use of my POS system. He deserves the highest rating. I appreciate the assistance. Thank you.

RM
Randy M.

03/09/2017

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Service

I worked with Jason in technical support. He did an excellent job. Beyond anybody that I've dealt with. He was fantastic. He took care of the problem. Got it done in a timely fashion and was professional. I give him 5 stars. He took very good care of me. Thank you so much.

KM
Kristen M.

03/08/2017

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I've gotten wonderful, wonderful help from you guys. Very informative. Anything that I've called with, I got the information and then some. Thanks.

IB
Imelda B.

03/06/2017

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Jason helped us immensely. He was very thorough and persistent. He stayed on the line until the problem was fixed. I appreciate it. I give him a 5 out of 5, five times.

SM
Shop M.

03/03/2017

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I am the manager at Richmond Shop a Minute in Tullulah, LA. My call today with one of your representatives was absolutely excellent. I rate it a 5 out of 5.

VS
Val S.

03/03/2017

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Service

I was dealing with Ian today for a couple of hours. He was fantastic. He couldn't have been better. 5 out of 5, the highest rating. He was outstanding and I appreciate it.

MD
Matt D.

02/14/2017

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Service

Jason, Your help has been superb. Way above and beyond the call of duty. I am so greatly appreciative of your attention to detail and especially the speed and responsiveness in which you have acted. I could not have asked for more. Your company is EXTREMELY lucky to have you working for them. If they had to ability to clone you, doubtless they would have no problems there and everything would always run smoothly. Thank you for all that you have done, and I look forward to wrapping up this project shortly within the next few days.

SK
Sharon K.

02/09/2017

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Ian was terrific. He walked me through making sure that my issue was addressed. I appreciate his effort and great service.

CG
Cheyenne G.

02/07/2017

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I worked with a gentleman named Ian. He was absolutely fantastic. He called me back when he was supposed to. He figured out the problem in a timely manner. He was very polite as well. I rate his service 5 out of 5. We had an issue with our kitchen printer not being recognized by any of our computers. He did a fantastic job. Thank you.

WS
Wolfgang S.

02/03/2017

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Service

Ian helped me today. It was really good. It has always been good with you guys. Quick service. No complaints. 5 out of 5.

GJ
Glenda J.

02/02/2017

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Service

I called with questions about gift certificates. I had all my questions answered. We are up and going. 5 out of 5. Excellent job. We really appreciate it.

MC
Matt C.

01/31/2017

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Service

The service that Jason provided was spectacular. He should get a raise. He did an awesome job. I appreciate it. Thank you.

DS
Deborah S.

01/27/2017

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I have had wonderful service no matter what department I call. Everyone is very polite and responds right away. I give you top honors. Thank you.

BC
Brian C.

01/25/2017

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Service

I am complimenting Jason. He was outstanding as far as helping us with the last few questions we had for getting the software up and running. He even went in and cleaned up our extra departments that had been added. He really took care of us and I wanted to say thank you.

Details

Phone: (877) 727-3548

Address: 3021B Griffith St, Charlotte, NC 28203

Website: https://www.posnation.com

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