Saved to Favorites

Alterra Pest Control

Add to Favorites
CLOSED NOW
Today: 9:00 am - 5:00 pm
Tomorrow: 9:00 am - 5:00 pm
(512) 467-7378CallVisit WebsiteVisit WebsiteMap & DirectionsDirections8204 N Lamar Blvd Ste B14Austin, TX 78753Write a ReviewWrite Review

More Info

Email
Payment method
amex, check, debit, discover, master card, visa
Neighborhoods
North Lamar, Georgian Acres
Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Overall

Thank you Ricky Guerra! I knew we had a roach problem, but I had NO idea the extent. We have an infestation of German Roaches in our kitchen. I had already cleared out a few cupboards, but they were in more than I thought. Ricky helped me clean out my cupboards! He was very informative and explained everything without me even asking. He was very thorough and got someone else to take some of his route since he had to spend so much time at our house. The true test will be when them come back in 30 days to spray again.

patrickp23

05/06/2013

Overall

Alterra always does a great job and comes out whenever we need them. Their staff is great and is always willing to go the extra mile. Last service call Ricky Guerra came by with Mark who was new and I could tell that both of them had been trained very well and both were very extremely knowledgeable. Please give these gentleman a pat on the back as both of them did an EXCELLENT job!!

gabe_m

05/05/2013

Overall

I have been with Alterra now for 1yr. So far they have been a great company. Anytime I have a pest problem or even start to see an increase in bugs I give them a call and they come out without question or charge. My last visit was from Ricky Guerra and he was great. He was polite, professional, and answered all my questions. Great service. Thanks, Ricky.

dorians

04/03/2013

Overall

Kyle from Alterra came out for quarterly service within the specified timeframe(always appreciated) and did full service and explained what to do regarding my concerns. Professional.

cidago

03/03/2013

Overall

We started using Alterra last year when we first bought our house. I have to say, this is the most bug-free existence I've ever had living in Texas. Kyle, our service pro, is prompt, polite, and easily answers all of my questions. I would definitely recommend Alterra to my neighbors- but they already use it!!

rob.myers.5205

02/16/2013

Overall

Kyle took his time to ensure that all areas were covered while explaining what he was doing. Kyle was willing to listen direction as well. Rob M. Account number 4005X

jenniferf.

01/23/2013

Overall

Extremely pleased with the services I received from Alterra. The tech who came out ( Kyle) was very friendly and explained everything very well. Since i have small kids it made me feel very comfortable that i knew what they were using was safe for my children to be around.

I was also pleased to know if any problems were to occur in between scheduled treatments that they will come out free of charge.

Overall
Michael Ratner did a great job...

Michael Ratner did a great job. I have no complaints. Their products work great. I have small children, dog, and a cat and have never had a problem with the products. They send you an email to remind you of your next service date. Best part, I do not have to be here for the service unless the inside needs to be treated. Thank you for a job well done.

aaron1234

11/07/2012

Overall
Buyers beware! They will promi...

Buyers beware! They will promise you things in person and that "contract" you sign is another ball game. I asked the door-to-door salesman over and over if this was going to be a recurrent bill and he said no ever time. Anything sold door-to-door is most likely a scam so i should have known better. But nonetheless i paid the initial visit and 4 weeks later they came back unannounced and charged me $100+ more bucks! I called and they said they could take be out of the rotation. But i received a call 3 months later after i agree to pay that saying they were coming again and if i cancel i need to pay them $160 for past services. This company should be avoided at all cost. I am not even mentioning the fact that their services do not even keep pest away. So now i get to fight the collection agents b/c i refuse to pay them more money. Wish there were still companies that honered their word instead of the fine print!

joseph.h.

10/24/2012

Overall
Great services from Alterra! ...

Great services from Alterra!

Very impressed with the young man that provided services today. Kyle F. was prompt, professional and respectful.

Highly recommend this company for pest control inside and outside the house.

kbjohnson

08/04/2012

Overall
Their rates are competitive an...

Their rates are competitive and their products are safe for children and pets. The technician who came (Jake Tanner) was friendly and explained everything clearly. I had spoken with his regional manager in person and on the phone earlier and he stressed that Alterra feel strongly about communication with the customers in order to provide the best and most effective service. It is comforting to know that they will return in between treatments free of charge if any problems arise.

sarahlachelle

07/19/2012

Overall
They were very prompt and cour...

The service pro, Alan Morgan, was very prompt and courteous. I also really like that their products are eco friendly... Sarah P

Overall
I move approximately every 3 y...

I move approximately every 3 years because of military service; however, Alterra has been the best and most professional pest service I have done business with. Alan Morgan (technician) came over to my house for the initial service and I have to say I was impressed with his knowledge and professionalism. I would recommend Alterra to any of my friends and relatives.

Carlos C

bentleyjoseph

06/26/2012

Overall
I have been really impressed b...

I have been really impressed by how thorough this company has been. My wife has been very comfortable with their workers.

Details

Phone: (512) 467-7378

Address: 8204 N Lamar Blvd Ste B14, Austin, TX 78753

Website: http://www.alterrapestcontrol.com

People Also Viewed