Alterra Pest Control

Our salesman explained what would be done by the tech.



Jon our Service Pro followed through with the treatment as described. He professionally accommodated extra question from me during the service.



This was our first treatment and it was only 1 week ago. I will wait to see if the treatments effectively address our concerns before giving up the final star.



So far, so good!



Jonathan O.

WOW!!! Ryan conducted exemplary service today from the moment he shook my hand, told me he's from Alterra Pest and asked what areas of my home was being invaded by any critters (ants, spiders, etc). When he said ant & spiders, I said, "EVERYWHERE" since I hate them. As he was working on laying the poisonous foundation for these insects, I couldn't but help walk side by side and ask questions so I can help keep these things out. Ryan has explained and showed me the process as well as the areas that I didn't think to look. THANK YOU Ryan and Alterra Pest Control for putting my mind at ease! (roommate of J.Milligan residence)

Had my first service call today. Thanks Marc for such a thorough and wonderful job. This guy was very professional and friendly. He really seemed to be glad to be able to provide their pest control service and I wasn't just another appt. Marc made sure I understand what he was going to do and addressed any questions. He also checked before he left to make sure there wasn't any further questions.



John R.

Thank you Ricky G , you did a Great job! On my house you answered all my Questions. And I was very impressed. Thank you!

My name is Kyle W and had Ricky G do my initial pest control. He answered all my questions and did a great job. Looking forward to continuing the service rough Alterra.

My name is Jonathan S. Alan and Chance came by today for my initial service. I was impressed with their professionalism, as well as the speed of service. They explained what they were going to do and went over the information with me. Once they were finished they came back to me to let me know what they had done and asked if I had any questions. I will let my friends know what a great company Alterra is.

The representative for Alterra, Kyle Fox came out and went over the contract again and then explained what type of service was being provided and how long it would last. He was a very personable and professional and we are are pleased with the timely service and extra care that this company provided. It is obvious they have an outstanding training program for their field reps.

We received great customer service on the initial service call, Kyle and Andy, were extremely prompt, friendly, and professional. They had me verify the Four Season Protection Plan that I had signed the day before and asked if I had any questions or concerns. Kyle explained in detail what they were going to do and Andy asked me to point out the areas of concern that I had mentioned and was quick at working on the lawn area, while Kyle removed the wasp nests that had started building around the front porch area. I believe these two young men provided excellent customer service, above my expectations. Thank you Kyle and Andy.

Brittany came by the house to let me know that Alterra would be in the neighborhood doing service and they were offering a special. I did a quick search, saw the good reviews and decided to take advantage of the deal. Brittany was knowledgeable, courteous and very sweet. I had an appointment the very next morning. Josh arrived on time, explained everything he was going to do and was very thorough and friendly.

Kyle & Andy provided excellent service and were able to answer all my questions regarding what we can do to keep pests out of our house. They were also very friendly and courteous. They even arrived at the exact time my appointment stated they would. I highly recommend Alterra Pest Control.

Matt came by the house this morning and we discussed beginning a pest control cycle with Alterra. He was very personable, informative and fun to talk with. We set the initial appointment for noon today. Josh came by to treat the house and he too was very nice and thorough. Josh did everything I asked and even walked through the backyard with me to locate a fire ant hill that had been recently tilled up when we had the sod laid down. I am looking forward to getting rid of all the pests and working with Alterra! :)

Kyle was referred to us by Wafa and we called him out to take care of ants and fleas on our property. He was very polite and took care of the treatment right away. We recommend calling Kyle and Alterra for your pest control.

Kyle and Ryan went above and beyond to help treat some sneaky wasps inside our ceiling. They were both very friendly and professional and re-treated our yard for ants while here. We've used Alterra for quarterly service for a year now and they are always very prompt and courteous. Thanks so much!

Just had my first service done with this company and was very impressed. Kyle and Ryan were very professional and courteous. They did a thorough job inside and out. This company has a very professional and clean appearance.

Chance went out of his way to take care of a problem I was having at my residence.

I thought the costumer service with Alterra was great on all sides, I dealt with the salesman, office ladies, and service man; all did an excellent job.

Service man Alan did a great job taking care of all the ant issues we had as well as the wasps. He listened well to everything I had to say and was very polite.

All pest problems have been taken care of too!!

We've been extrememly happy with Alterra Pest Control since we started using this company last year. In fact, we've referred them to many others because they've done such a great job at minimizing so many bugs & insects inside and outside our home. We had a HUGE scorpion problem and they took care of it for us right away. Marc Lucas, one of their representatives, came by at our last scheduled visit and was great. He was efficient, on time, and extrememly courteous. If you want a non-toxic option at controlling your pest problem with a company that provides great customer service, call Alterra today!

I think these guys are a cut above the rest, especially the well known names people associate with seasonal pest control services. Josh spent all the time needed to answer all my questions. I especially like the "call anytime" feature for more complete control of certain persistent and resistent pests. It made perfect sense to me that the initial visit that gets 70-85% pests with a follow up visit in one month to get the rest is done. I haven't used a pest service before as everyone I know who does is less than enthusiastic about the results they have had. Giving a newer company like Alterra a try also made sense. It seems that a lot of companies work hard to GET your business but over time, they do less and less to keep your business. If Alterra continues to do a thorough job of controlling and eliminating my pests, then I will be a long time customer.

I was very pleased with my first service today, Marc did an excellent job explaining everything and answering any questions. Very friendly, professional, and knowledgeable. I would definitely refer to friends. Tim P

Marc was very friendly and did an awesome job. He reassured us that if any bugs were to show up they'd return for free. Thanks! E. Solis