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- North Lamar, Georgian Acres
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Reviews
04/12/2015
Use Alterra for office building and decided to use for home. Trenton Powers was our tech. Not only did he rid our house of bugs, but he also turned off all the lights we had left on (we had a treatment that we had to be gone for 2hrs afterward) with the exception of one light so it wouldn't be dark, but he also locked the front door and made sure our fence door was closed. Great service all around!
02/12/2015
Sarah S. Really great service, Moe was very professional and took care of all request. Will see them again in 3 months.
09/03/2014
Michelle M., I couldn't ask for better service than I got from Mo the last 2 visits. We have been dealing with wasps, and he has been amazing in taking care of nests around my house, including one very large nest in a upstairs window that was full if European paper wasps. He is very personable, always smiling and joking. We have referred several people to Alterra, and will continue to do so. Thanks Mo!
08/20/2014
Joann R. Josh P. was prompt, courteous, respectful and professional. I agree completely with the previous review that he was personable, fast and thorough for the first visit!
08/16/2014
Michelle P. ,,Josh P. did a great job. He was on time, he explained all services that would provided. He was personable, fast and thorough for the first visit!
07/12/2014
Logan P. Joshua Gomez did a great job - he was fast, thorough and personable.
06/30/2014
Aubrey Y. here. Gabe Sandstrom did very well on my 2nd visit. he was very thorough. customer service is great. they are willing to come out whenenver it seems.
06/27/2014
Andrew R. here. Moe came by and did a thorough job of spraying my house. Answered all the questions I had and told me that if I ever needed Alterra to come back, all I needed to do is call. That's great customer service!
06/21/2014
Shawn Littlefield just completed a service at our home and was on time, courteous and did a complete job. He took the time to listen to our concerns and made the appropriate treatment. I appreciated when he made us feel like we were his only client today. I look forward to having him at our home again and will recommend him to others needed this service.
06/05/2014
Shelly H.
Ross was very thorough, knowledgeable, efficient and prompt. Couldn't ask for better service. And enjoyed speaking with Miguel (the salesman) he was great! So far I am VERY impressed and will definitely recommend them to anyone needing pest control!
05/29/2014
Michelle H.,
Ricky G. and Cody M. were fantastic! They were very friendly and went above and beyond my expectations. They were right on time for the appointment, extremely thorough and knowledgeable. They even found 4 wasps nest, I didn't even know about. I couldn't ask for better service.
04/30/2014
Alterra offers excellent customer service from returning a request to come out to always having a friendly smile. Customer service is very important to me and I appreciate the speedy turn around you all give. Today Ricky came by and did a thorough walk through on our house and also threw ant killer on the mounds. Thank you for always providing such great service.
03/29/2014
David Rojas was able to come over the day that I called to schedule a service! It was great, he treated the whole house, laid down sticky traps for mice, and even killed a little rattlesnake that was hiding under our trashcans! We are so thankful that he found it before the snake crept out and found our 2 year old playing in the yard. When I called to schedule another visit to take care of some of the sticky traps that caught some mice, he was able to come back out the same day and helped us out. Great service so far!
09/07/2013
Alterra does a good job, but I was extremely impressed with the professionalism of the latest tech. David came over today and did a fantastic job, he took his time, he look in every corner and turned every stone. I was impressed with his eagerness to solve the problem and not just rush so he could get home - specially since I was his last apt and it was already 6PM.
08/28/2013
Ryan came out for our initial service, and he was FANTASTIC! Extremely knowledgeable about everything, answered all my questions... He even set up extra stuff for the ant problem we're having right now! Very very happy!
08/19/2013
Always thought I could keep up with treating my own yard and home but the ants, spiders and mice (from a nearby farmers field) proved me wrong. Alterra sent Ryan Alexander over. He took care of the lawn, house and left a trap in the garage for a mouse. He was on time, professional and friendly. Couldn't ask for better service.
08/14/2013
Trey performed the pest control for our home today and he was awesome. He was very personable and explained the services he was going to perform in detail.
08/13/2013
Trey came to my home to perform the pest control services and was very knowledgeable and friendly! We talked about the services, as well as his personal aspirations and goals with the company. Great rep! Alterra did as promised, and was very thorough. I would absolutely recommend Trey and Alterra!
Misty C.
08/08/2013
Marc came out not only was he early but explained things he was doing. And how I could prevent further bugs inside. Very thorough and polite.
08/08/2013
Ren came to our house and did our first treatment. Very sweet young man and he was professional and did an excellent job. Looking forward to continued service with Alterra.
Details
Phone: (512) 467-7378
Address: 8204 N Lamar Blvd Ste B14, Austin, TX 78753
Website: http://www.alterrapestcontrol.com
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