Smart Car Wash

On 1/26/17 they charged me $60 for an "Exterior Express Detailing," but all they did is run it through the car wash and vacuum the inside. They were supposed to wax and buff out the entire exterior. Don't do business with this outfit. It is a ripoff.

This place doesn't even warrant one star but I had to give them one in order to post my review. Don't go there they hire employees that steal. I had $350.00 worth of lottery tickets that were stolen out of my console of my car. I said something to them and they said for me to look in the trash cans maybe they got thrown away. They were not laying out in plain site so why would they be in the trash cans- really! When I asked that they bring in the employees that were vacuuming my car in and question them I was told that I was putting them in a bad situation. He then said that at the end of the day he would bring in everybody and ask and get back with me the next morning. Well I never heard back from them so I called the manager back and he said he was hoping I was going to call him back and say that I had misplaced them. Really again! I feel that I am probably not the only person that has something stolen from them just the first person to notice it right away in order to know that I knew where it happened at. I will never go back there again.

Very disappointed,I would have gave the Woodbridge Va location No stars but that wasnt an option when writing the review... I went to this carwash notice once how fast the employees were driving the cars into the wash area at a high speed. Well little to my surprise they rammed my Landrover into the back of a BMW ...backed up and rammed it into the car again. I was told by the person who was driving my vehicle that their foot slipped. I can understand that being that its a carwash and the area is wet...BUT 2x in a row. The area where my car was, was a narrow space a blind man could see that you can't drive around another car to get by. The employee attempted to drive around another car and thats when the accident happened. Once a Manager was called he response was"What The Hell" not again I was told that this happened to someone else earlier in the week....Never Ever Going back!!

I just got the best Express Detail ever at this new place and I will definitely be going back. In less than half hour, and for $49, my car came out sparkling. They did everything, wash, windows, vacuum, dash etc etc. But the hand wax was the best part. This place is so cool. Its totally Green, and very modern. I felt like was in a Chipolte or something. The staff was great, very clean, very organized and they moved very fast. Met the owner who gave me a discount to come back! They also gave me a coupon to go to Dunkin Donuts which is right next door.