Winton's Air Conditioning

RUN! Made mistake of taking out large loan for work which wasn't done. They are quick to take your money, but all they give is excuses , false promises, and lies and work is never completed. I will probably have to live up to the contracts I signed, (even though they don't) in order to keep my excellent credit rating, but they have lost my future business, and I'll let others in my community know how dissapointed a company they are and push not to reccomend them.

I originally scheduled an appointment with Winton's Air for just an air filter & look up in attic for leaks for $30. They sent out someone (was not a tech!) he then proceeded to tell me that I needed a coil clean, then a sanitztion, then a contactor, then a surge protector. Then my AC would not work, he could not fix it by process of elimination. He was on the phone constantly with someone, ( tech?) they still could not figure it out, this went on for 2+ hours. I felt that a true tech should have immediatly come out to our residence to fix the problem, did not happen!!!. When I called to ask for some type of reimbursement. They refused.................Keith Olsen. This all happened after the Winton's was paid. or they would not have recieved that much money, which was a total of $730.00 which was supposed to be $30.00 originally.

The A/C repairman (if you want to call him that) came out and stated that I needed a $3000.00 plus repair done on my A/C after his expert evaluation. I called another company who came to my house immediately after the Winton's guy left and fixed our A/C for $300.00. There was nothing wrong with my A/C except for a minor switch problem. Wintons tried to SCAM us by telling us that our unit had to be replaced!

This company tried to make us pay for things were not broken but they stated that they were. They sold us a mantainace package that did not cover when the system was bad which happen to be the same problem that they initially fixed stating that it was a different issue.

I will NEVER do business with this company again. Everyone I have talked to or dealt with seem to have a different answer to the same question. The manager hanging up on me when asked for his name was the last straw. I will be forced to go to the Better Business Bureau or the local news station to try to get the issue resolved if this company continues to do business this way. They DO NOT deserve to have any stars for a rating in my opinion. I have been pushed off to another person each time I have contact with them, and have been given several phone numbers to call, such as: (727) 258-8686 (813) 931-8686 (813) 930-8686 (813) 931-7901 The same person called me 8 times in 1 day, then 1 time the next day, then 1 more time 4 days later, after being told I couldn't have them come to my home for at least 2 weeks. The first day when he called 8 times, 2 of his calls were made within 3-5 minutes of each other. When I called to tell them about this, I was told someone would contact me. They NEVER did. I was the one who ended up calling them again to tell them to have their employee not to call me for 2 weeks. They have a huge ad in the yellow pages, BUT...NO ADDRESS is given for the business, and the website listed www.wintonsac.com comes back as not existing.