More Info

Valued Customer, We recognize the importance for you to make the most of every dollar spent. The increasing expenses of running your own household can not be overlooked and we share your sentiments. Our commitment to you is to provide Exceptional Service, Equipment & Craftsmanship, that is delivered Effectively and Efficiently at the lowest possible rates. Guaranteed

General Info
Family owned since 1952! Our commitment is to provide Exceptional Service, Equipment & Craftsmanship that is delivered effectively and efficiently at the lowest possible rates, guaranteed. Our family serving your family
Extra Phones

24 Hour Technical Support: (334) 380-8294

Fax: (304) 727-0329

Services/Products
* Air Conditioning Contractors * AC Repair * A/C equipment * Plumbing * Heating Repair * Heating Equipment * Furnace Installation * Furnace Repair * Water Heaters * Water Heater Repair
Brands
Frigidaire, Gibson, WaterFurnace - GeoThermal Systems, York
Payment method
check, mastercard, amex, discover, visa
Amenities
Personal checks accepted.
Accreditation

BBB A+ Rating

NATE Certified & EGIA Member

Categories

Reviews

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JS
Jennifer S.

04/10/2015

Overall

They were extremely nice and professional. We had a minor plumbing issue which they were able to quickly fix at a decent price.

PJ
Peter J.

11/06/2014

Overall

Excellent job by the guys. Work was done on time and what questions I had were answered to my satisfaction. I will not hesitate to call them again for future jobs.

RL
Rhonda L.

10/23/2014

Overall
excellent service

Everyone was very professional. We had all of our questions answered. The work was top notch done on time and on budget. everyone was friendly and helpful. I would use them again and recommend them.

RH
Rachael H.

09/11/2014

Overall
Hot water tank replacement

Awesome service! Called and fixed in the same same day; responsible cost for quality work. Jeremiah and David did a great job!

KS
Kathy S.

08/13/2014

Overall

Great job by Jeremiah & Dave

Reasonable cost

Quick response for estimate & schedule

Knowledgeable, efficient and friendly

Definitely will recommend to friends

ME
Martha E.

04/09/2014

Overall

One word, AMAZING!!! These guys are great! I came home one evening this winter 2014 as we all know has been the coldest in years! I think it was close to 0 degrees outside and something like 23 degrees in the house I called about 7 pm and they were there to check out the problem the very next morning, they gave me my free estimate, I accepted and they had my new unit installed and house heated less than two days later!! Incredible, the unit they gave me an estimate for was out of stock so they installed the next size up for no extra charge, they left no mess, and were excellent in home and out, love the light up thermostat!! I would so use these guys again and everytime!!! THANK YOU D. H. Jones!!!

MB
Mel B.

04/03/2014

Overall

Fast, professional service. Reasonable prices. Water line was replaced from road to house, about 300ft, done in 1 day. They cleaned up the yard pretty well, planted grass seed and covered it with hay. They even trimmed some trees for me while we waited for the Water company. Excellent professionals, who I will call on again.

CH
Crystal H.

03/27/2014

Overall

Speechless on how fast and great this service was. Called on Wednesday and needed a plumber before the weekend and they sent someone to me the next day! Thanks for making the long trip and great pricing! You saved the day!!!

MH
Mike H.

03/19/2014

Overall

Extremely satisfied with the service provided. I had a water leak that no one else could find. You could hear it inside a wall but there was no visible damage anywhere. DH Jones found it and fixed it very quickly. I can't say enough good things about Jeremiah Johnson and David Dionne!

KR
Kris R.

01/30/2014

Overall

Very satisfied with their work. Workers were friendly and professional. Worked diligently to defrost frozen water pipes. They even agreed to help a family member who had a water emergency after they finished my job.

KO
Kim O.

01/24/2014

Overall
Great Service!

D.H.Jones Service men came out to my home, promptly,fixed my furnace/heat pump,checked out everything. My unit works/runs great now! Very professional,friendly,& knowledgable technicians! I highly recommend them!

SC
Stacy C.

12/16/2013

Overall
Will use them forever!!!

I was having such confusing problems with my old furnace and no matter what time I called them, they were always available and polite. They were at my house several times in two weeks. I saw four different guys and each one was nice, and respectful to my house and my young children. They were thorough and accurate in their diagnostics and repair. They didn't rush and were very clean and helpful. I will never go to anyone else for repairs as long as these guys are around. They refused to even charge me until they figured out exactly what the problem was. Thank you guys!!!

SC
Stacy C.

12/13/2013

Overall
Wonderful Work and Service

These guys and have been out to my house a couple times in the past two weeks and when they come, they stay until it's done, they don't rush and they are efficient and knowledgeable. Fair price for an above excellent service. They have been respectful to my home, my children, and me. I will never use another company!

SM
Star M.

11/20/2013

Overall

These guys are amazing. Had them come and fix our plumbing and they did a great job. They were the only ones who actually got to the root of the problem. Definitely would recommend them to anyone who needs heating, cooling, or plumbing work.

sunshineca

10/22/2013

Overall

DH Jones is fantastic. I worked with Donna for the appointment and billing (#7021). She was friendly, helpful and professional. Jeremiah was able to get out to the house for plumbing repair within an hour. He quickly and carefully assessed the situation, got the supplies needed for the repair and had everything finished before the end of the day allowing our family to turn the water back on for the household in just a few hours.



No one wants a plumbing leak but if you get one... Call D.H. Jones.

lana.workman.7

06/05/2013

Overall

I would definitely recommend DH Jones Heating & Cooling if you need repair. The repairman who came to the house and repaired our air conditioning was very kind, courteous, and knowledgeable. The price charged was fair, also. Highly recommend.

bigvato

10/21/2011

Overall
After another heating and cool...

After another heating and cooling company could not fix the problem with my furnace after two trips and yes, two service charges!, this company fixed it right and did it in half the time.

The service charge was just a little higher, but at least it was fixed right the first time and worth paying $10 more. I would have gave them 4-1/2 Stars but the rating bar doesn't provide that option.



I wish I would have called them first. Very courteous and professional, and even followed up after the service to ensure my satisfaction.

claimed iconBusiness Response11/22/2011

Thank you for your review, we appreciate your business. As part of our Sales and Service Guarantee I'm surprised that our service fee was $10 higher than our competitor. Please contact our office manager at (304) 727-4811 and we'll make an adjustment on your account. Thanks again for your Patronage. Derrick Jones

This listing has been claimed by a business representative.

Details

Phone: (304) 727-4811

Address: 12599 Coal River Rd, Saint Albans, WV 25177

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