Tonda Sales

I agree with the previous posting regarding this business and would stay away. I also did not have a good experience with these people. There are much better flooring companies in the Sacramento region

MY OPINION, THE WORST BUSINESS, BE CAREFUL!!!
We purchased carpet from these folks and we needed an installer. Tonda referred an installer for us to use, we did not choose an installer. I make this point because Tonda thinks that if they refer a 3rd party installer to use, they have no culpability on how good or bad the installer is because as "Bill" with Tonda said; "they aren't our employees". Someone needs to tell Tonda, that if they refer an installer to use, it is a reflection of their business, BECAUSE THEY GAVE THE REFERRAL!
The installer came out and put the carpet in very quickly.
A few weeks later the carpet started to fray, so we called Tonda, and they told us to call the installer. The installer came out and he said we ordered the wrong amount of carpet, and it frayed because we ordered so little and it was the only way he could cut it and put it in. We told him we ordered the amount that Tonda told us to order for the square footage of the room.
He then said it was the carpets fault it frayed.
I told him I have had numerous carpets installed in the last 20 years in 3 homes and have never had this issue, he said that's because we ordered a lot more carpet!!
None of what he said made sense, and when my wife called him on not making sense, he said to my wife, "this is what happens when you don't order enough carpet and then you start "BITCHING AT ME". I said get the F&*K out of my house and had he not been a 70 year old man, I would have punched him in the mouth! I called Tonda immediately to complain about the wacko they referred us to and what had just happened and Bill said "oh a gray haired old man"?? which led me to believe they know this old guy is an issue, but they still keep referring him to people. That leads me to believe Tonda does not care about their customers, so be aware, this is dangerous.
Bill told me he would have Russ the owner call me or my wife. Later in the day, I called again to reach Russ and he was not in today....sure... I called the next day and, the woman who answered the phone said Russ is not in today....sure....
I know Russ won’t call me, he's afraid and he sold his carpet and is done, which in my opinion is one of those companies that sells something and then washes their hands clean of their customer.
Thankfully I was at home when Tonda's referred installer came back out, because who knows what could have happened with my wife had I not been there, they refer dangerous people in my opinion and I won’t do business with people who put me and my family in jeopardy.

Good luck if you choose to business with these folks and in my opinion definitely, "BUYER BEWARE!"