Engine Experts

I'm 40 years old. In my lifetime, there have been few folks (or categories of folks) that I have come across that I couldn't get along with and form a trusting relationship with. One of those few has been car mechanics. I think most are probably trustworthy, but they lack that personal relationship. For instance, at most dealerships, you never speak to the guy that works on your car. You only get the service specialist, writer, desk clerk - whatever you want to call them. But you ask them a question, and they have no answer for you. Their job is purely customer service (in most cases). You never get to see the problem or solution.

That's not how Jimmy Boyd operates.

I was in the process of selling a house and moving my family of 9 (the moving literally taking place within a week) when the engine on my suburban suffered catastrophic failure. After receiving an initial diagnosis that I needed a new engine, I was directed to The Engine Experts, where Ed gave me a quote to replace the engine - that was Wednesday. Fast forward to Tuesday of the following week - I get a call from Jimmy Boyd. He asks me to come in and talk to him so he can see that I understand what he is saying. I get there and get a full tour of the shop (probably the cleanest, most orderly shop I've ever set foot in), and he also talks me through the items that I should consider replacing (since they had to come off anyway). Most shops / mechanics would just tell you what you should do with no explanation of why, other than because that's the recommendation.

Jimmy is an honest guy, running a world class business. After stumbling across him, I've found my car guy. I'll be taking my cars to him going forward.

One last note - at the time this went down, we were moving - selling a house etc. My bill was large, but he worked with me on the payment. I paid the bulk when I picked up the car, but he was reasonable and thoughtful in how he allowed me to handle the balance. World class guy and business.

When my faithful 99 Chevy Tahoe crossed 280,000 miles, the oil pressure began to drop. I pondered replacing it with a newer one but I knew this truck and it had no other major mechanical issues. I researched engine replacement which led me to Engine Experts. I made contact and arranged to bring the truck in. What transpired next was unlike any auto repair experience I have ever encountered. When you arrive at Engine Experts you aren't greeted by a Service Writer, you are greeted by Jimmy Boyd, the owner. Jimmy takes you back through the shop introducing the crew, most of whom have been with Jimmy many years. You will notice the organization, cleanliness and logical flow of each station. You will sense the pride Jimmy has in the place and further into the tour you will begin to realize that Jimmy isn't just trying to impress you, he is evaluating you, to see if you are a good fit as a customer. I guess I turned out to be a good fir and in a week or so I had my Tahoe back with a new engine. During the replacement process Jimmy called and brought me in to see the progress and explain why certain parts needed to be replaced and others not. Make no mistake, these are car guys, through and through. The knowledge, attention to detail and just plain honesty of Engine Experts are a refreshing departure from the ordinary auto repair experience. If you are considering an engine replacement you'll find no better place to do business than Engine Experts.

Vass J.

I bought my vehicle with 140K earlier in the year with a "minor issue" of it consuming to much oil with the understanding that the dealer would fix it. I had to drive it around for a few weeks and take note of how much oil I added to see the level of consumption. During this process, the dealer literally went out of business (they'd been around for decades) leaving me with this issue. I ended up taking it for an unrelated service to Chevy and they spent a grand of my money fixing something else with me continuing with to add oil on a weekly basis. After a month or so, the oil situation got noticeably worse. I was having to add a quart every 100 miles and then with little notice the engine started shaking. Not wishing to risk life or limb I drove it to a car rental place and left it there. The following day I shopped around for a new engine and first went back to Chevy where I was quoted at 7-8K. I looked around the web and the best I could find was 6K but that did not include the labor. My father in law found Engine Experts and so we decided to look there as a last ditch effort.

Jimmy, the owner, may not be for everyone at first glance because he is very direct and to the point, however, that becomes very helpful when discussing in-depth jobs and actually comes across as refreshingly honest. I was introduced to the whole team and I could tell right away I was in the right place. I was taken aback by the cleanliness and the level of organization that they had. It was very clear that they were proud of what they do and wanted to show themselves off a little. I was told that not only would they beat my best offer by a grand, but that it also included all the labor and I would have it back in a week!
After a couple months now, everything runs perfect and I could not be happier. I now take my wife's car there and we get our oil changes there as well (for which they are also well priced). I could not recommend this outfit enough.

maybe my experience was a one off... but I am extremely unhappy with jimmy and engine experts. I had brought my truck in, had thousands of dollars of work done to include the installation of a remanufactured engine. Not only have I had nothing but problems with the truck I have since found out that I was charged and paid for work that was never done!! My efforts in trying to get this resolved have been futile. Do your homework, have an independent shop check the work.. I feel they cannot be trusted

Best experience ever, I will never go elsewhere, I am a customer for life! My whole experience was 100% positive, they gave me a tour, introduced me to the mechanics, and made the whole process painless and personable, I left there with a solid feeling of trust.

Jimmy and his crew are true experts who treat people fairly. They replaced the engine in my 2007 GMC Yukon and it runs just like new. Jimmy explained the entire process and updated me while the vehicle was being repaired. I would recommend Engine Experts to anyone and continue to visit them for regular repairs and maintenance on my vehicles.

Jimmy and the professionals at Engine Experts helped me out of a jam and saved me money.

I got into a fender bender and incurred some damage that required body work. The body work was done by a local shop. Initially, everything seemed to be working fine until one morning my engine overheated and stopped completely while I was on I-40. I found Engine Experts and they confirmed that my engine was ruined.

Jimmy and the guys at Engine Experts found that the engine issues, a coolant leak which lead to the engine overheating, were actually caused by the incomplete fix from the body shop. After the initial accident, an internal portion of the car was pushing and rubbing against the radiator which caused a hole and led to a leak of the coolant. The body shop missed this issue prior to completing the body work.

Engine Experts diagnosed the issue and also worked with the body shop to resolve it. I didn’t have to get involved in the particulars or pay anything out of pocket. Engine Experts arranged to have another engine installed in my car and arranged the payment plan with the body shop.

I’m very satisfied with Jimmy’s work, but also his sincerity when he said that he would help resolve my issues. I highly recommend this shop.

My daughter lives in Raleigh and had used Engine Experts many times in the past. She had always commented on their professionalism and helpfulness. My car recently broke down while in Durham North Carolina and was undrivable. We had it towed to Engine Experts. They found a hole in the oil filter which had drained almost all of the engine oil, and what they thought was a bad alternator. Their first estimate was almost $800 and I agreed to go ahead. Later that day Matt called me and said that they had actually found the alternator to be functioning and the problem was a broken serpentine belt along with the PVC system problem, and broken oil filter causing the loss of oil. I really appreciated them fixing the car in such timely fashion and especially their honesty in diagnosing the problem. I was perfectly agreeable to going ahead with the new alternator but to their credit they did not do that. Such honesty and professionalism is greatly appreciated and I recommend them highly!

It's been about a month and 3k miles since I had my Town and Countrys engine replaced by Engine Experts and I couldn't be more pleased with the results, again. This is the second vehicle in which Engine Experts have replaced a motor for me. The first was my Toyota pick up which I drove problem free for seven years and then sold only because I needed something bigger for the family. I'm a shade tree mechanic and usually a little skeptical of most shops, but I completely trust these guys and highly recommend them.

I called Jimmy at Engine Experts after being told my 2009 Murano needed a new engine, of course in a panic. His first comment was "tell me what is going on" I explained that Pepboys completely botched a tune up. They reported no compression and I really need engine, 128K miles on this car. Jimmy said "Let me be your hero" and he was. Engine Experts diagnosed the issue properly and tuned my car properly, saving me thousands. They could have taken advantage of the situation and did not. It was a breath of fresh air to meet his team, in a clean garage environment with a true level professionalism. Thank you.

This is the only place I will take my car for anything, minor or major. Jimmy and his crew are professional and have always treated me with respect. Jimmy is an expert and he will always tell you the unvarnished truth, good or bad. He will tell what is wrong, why its wrong, what and how it needs to be fixed, the cost of the part, labor, etc. Jimmy and his shop are the best around. If you need anything done mechanically, this is the man to go to. I will never take my vehicle anywhere else.

I had a motor blow on my Subaru and Engine Experts was highly recommended as the go-to shop for engine replacements. I called up on a Monday morning and was told to come take a look at the shop while they arrange for a tow of my car. I entertained the idea and took a trip to see the shop. Jimmy, the owner, met me at the office and then gave me tour of his facility. The facility was the cleanest I have ever seen. All the tools and parts were well organized, and the floor was relatively spotless. Jimmy introduced me to his team, and although they were busy, each spoke to me. This whole time Jimmy is asking questions and feeling me out to how I treat my vehicles, and providing recommendations on proper car care. The shop really wants you to be a part of their team keeping your car running optimally. Jimmy was able to find an engine for my car with less than 12k miles and had it installed in less than two weeks! He has converted me to become a regular customer of his for all of my cars.

I first heard about Engine Experts listening to Jimmy Boyd on a mechanic’s program on WPTF Radio. He sounded like a strait shooter that knew his stuff and was proud of the work his shop does. My older sister and her husband had a Chrysler with serious engine problems such that the engine needed replacing. I recommended they check out Engine Experts. They had Engine Experts replace their engine and I have never heard such complements about a mechanic shop and Jimmy Boyd.



I had a 1995 Bronco which I ordered and bought new and really loved. At approximately 203,000 miles the check engine light began coming on. I made a number of trips to the dealer at a cost of $500 - $1000 each and finally got fed up and decided to replace the engine. I went to Engine Experts and talked to Jimmy. His team replaced my engine and have been taking care of my Bronco ever since. Each time I take my Bronco to Jimmy I get great service and a fair price. I enjoy my relationship with Jimmy and Engine Experts.

I highly recommend Jimmy and his mechanics at Engine Experts. They are very knowledgeable about repairs and more importantly they got our truck back on the road in a timely manner. Engine Experts provided us with excellent service and fair pricing! Jimmy runs a professional operation!

I have been using Jimmy for years. I highly recommend him and Engine Experts for all of your car/truck needs. I was so satisfied with my new engine, I returned for a new transmission and recently with my 350Z.

Was heading to see the Rolling Stones and hit a log in the interstate. Got towed to Engine Experts and met Jimmy, one of the nicest guys I ever met. Within 10 minutes they had it diagnosed and gave me the good news that it was only the oil pan. Made it to the Stones and was on the road the next day. Best automotive repair experience I ever had.

Jimmy Boyd and the guys at Engine Experts provided me with an engine replacement for my daughter's 2000 Jeep. Jimmy gives you all the information you need to make an intelligent choice with a sometimes difficult decision to invest in your vehicle . I believe he is an honest man and knows his business very well.

He walked me through the process and provided top notch service. I would highly recommend him and his company.

Brian McGlynn

The guys at Engine Experts have the right approach to operating an auto repair garage.



Simply put, they will diagnose the problem, explain what needs to be done, make the repair, you pay and off you go.



I am now a loyal customer.

Jimmy Boyd, the owner of Engine Experts is awesome. He knows his business of auto and engine repairs. He will tell you what the problem is, and will let you know what needs to be done, to get the problem fixed in the most cost effective way. Jimmy uses only parts that were manufactured for your auto… no generic parts.

My 2001 Jeep Grand Cherokee motor locked up and it was towed to the dealership. I was given a price of $9000 - $1000 to replace the motor. I was devastated!! I had my Jeep towed to a friend's farm where it sat for almost a year. I ran into a good friend of mine, Foster who owns 2 body shops. I asked Foster where I should take my Jeep to have the engine replaced.

Foster told me to take it to Engine Experts and talk to Jimmy Boyd…So I did!!



I spoke with Jimmy, and had the Jeep towed to his shop. Jimmy was excellent; he went over the whole replacement and repair with me. After the new motor can in, I was given a tour of his shop and he showed me parts that were removed from the Jeep that could be reused. Jimmy had them soaking and they would be cleaned before going back on the Jeep. Jimmy showed me the new motor, and we discussed replacing some parts that would be hard to get to later on should they go out, the cost could be up to 3 times more due to their location. The shop was clean and well organized… I was truly impressed!! The warranty he gave me on the motor was 100k miles or 5 years, which included parts and labor! This was about a year ago.



I took the Jeep back for an oil change and last month had to replace the starter. It is such a great feeling to know you can take your car in for repair and know that you are getting exceptional quality service on your vehicle from someone who it trustworthy and not going to rip you off!! Oh…the cost to replace the motor was thousands + less then what the dealership had quoted me. So to all you single ladies out there with auto problems…who is clueless, give Jimmy a call at Engine Experts and fine out for yourself what a gem you will have in Jimmy!! Ditto for all you guys!! Thanks Jimmy!! Wishing you a great 2015!! Kay Galloway

I was recommended to Engine Experts from my parents, who were looking for a new engine for their Toyota Sienna. I had noticed a problem with my brakes, that everytime I pressed on them it would start to shake and rumble before coming to a stop. I had gone to a chain store within the last year that had replaced parts on my brakes so I wasn't sure why I was having issues with them so quickly. I set up an appointment with Jimmy Boyd at Engine Experts and immediately knew that they knew exactly what they were doing. These mechanics are truly top class. Not only did they quickly determine what was wrong with my brakes, but they took the time to explain to me exactly what happened and what likely caused the problem. I was so impressed with how he runs his business, his integrity, his honesty, his knowledge and his friendliness. He is not one to feed you lines, he looks at the reason you brought it in, discovers the problem, fixes it, and then if he sees something else wrong while he is working, will also fix that. Until now I have never trusted mechanics that I have visited, but with Jimmy, I know he is looking out for what is best for me and my car. I have been back many times since for minor issues and the service has been just as pleasant every single time! I will be using Engine Experts for every car need that may arise, whether it be oil changes, tire rotations, or any mechanical problems, he has a lifetime customer in me!