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11/01/2014
I took my car there over a year ago to get the ac unit fixed and a few weeks after my seals blew and my car would over heat and the transmission went. I did not think anything about it just my car was old. Now I took my truck in to have repairs done and it started shifting hard so I checked my transmission oil and it was double the amount needed. I called and at first they did not check it then they did. So needless to say the day after I get it back my transmission oil is doubled. Thankfully we checked it and fixed the issue before anything major happened to cost us a large repair bill. I can not say they did it because there story changed and I was not there and it was not on my paperwork of course but with this being strike 2 I will not return. I do not want to risk anything else going wrong the day after so I need to bring it back. This really sucks because we are 2 states away and now are late to the place we were going. The other repair shop knowing we would probably never return gave us great advice. Never go back to a shop that try to cause more problems then you originally had to make a better income. This sucks because the people are nice there.
10/24/2014
This place will burn a customer over a $3 part. Just as the manager Jeremiah
Explanation - After recent work done to my muffler, a $3 gasket failed, causing me to fail my inspection. Instead of making a customer happy, Jeremiah told me to kick rocks and do the job myself. SKIP this place and go to any of the dozens of other garages within 5 miles.
10/16/2013
I took my Ford Explorer to Frogs to have a front end alignment, I was told they coud not do the work because it needed left control arm and right upper ball joint, I was given a estimate of 503.50. Well that did not seem right to me so we had a second opinion and as we thought it did not need any of that work all it needed was shocks. So I suggest to anyone that is going there whatever they say please have a second opinion. I know they would have charged for work that it did not need..... Please go someplace else. Don't get this place to do work on your car.......
Details
Phone: (540) 436-8600
Address: 24795 Old Valley Pike, Maurertown, VA 22644
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