More Info

General Info
Archer Volkswagen is your premier low price new 2012 & 2013 and used Volkswagen dealer. Located in southwest Houston, we are in the ideal spot for those looking for a new or used VW car in Houston Texas. Archer Volkswagen is a full service VW dealership offering many auto services. To set up your appointment, call us or schedule your Auto Service appointment online. We take pride in our excellent customer service.
Brands
Volkswagen
Payment method
mastercard, discover, visa, amex
Neighborhoods
Centre Business Park, Westside, Westwood
Categories

Reviews

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gunnerkyoto

08/06/2013

Overall

Peter is great to work with. He always takes care of us by making sure our car stays in tip-top shape.

claimed iconBusiness Response08/07/2013

We are thankful for your review and appreciate the time you took to write it. Our team is lucky to have Peter; he is committed to guest success and always goes above and beyond the call of duty. We hope that your visit gives you a reason to return to Archer Volkswagen for any of your automotive needs and we look forward to assisting you in the future! Best, Jeremy Ortego - GSM.

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andrew.prez

08/05/2013

Overall

This is my third Jetta. Archer VW has been the best VW dealer I have ever dealt with hands down. Very professional, honest, and considerate of my time. I have already recommended them to several friends and family members. Thanks Archer!!!

claimed iconBusiness Response08/05/2013

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials.

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12step

07/29/2013

Overall

Mike was great, loved the way he gave us time and kept us engaged.

claimed iconBusiness Response07/29/2013

We appreciate the time you took to share your experience with us! It is our top priority to share our dedication to exceptional customer care and an enjoyable guest experience with all of our visitors. We are proud that this commitment to service was shared with you by Mike. Please keep us in mind going forward for any auto needs and thank you again for your business. Best, Jeremy Ortego - GSM.

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BT
Billy T.

07/24/2013

Overall

This was about my sixth visit to Archer's service center. I have dealt with Marc Palermo almost every visit. I have recommended Archer and Marc to several of my friends. He is focused on customer satisfaction and always ensures I leave happy.

claimed iconBusiness Response07/26/2013

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Your continued business with us only confirms that our team is meeting our goal to ensure 100% customer satisfaction. Marc is a remarkable member of our team and we are proud to hear that is the name you call upon for assistance. Please visit us again for any future auto needs and thank you again for returning to us time and time again. Best, Jeremy Ortego – GSM.

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erneston22

07/24/2013

Overall

Mr mark was awesome. Very helpful!!!

claimed iconBusiness Response07/26/2013

Thank you for taking the time to share with us. Mark is a valued member of the Archer Volkswagen team. Please keep us in mind for future needs and thank you again for your time! Regards, Jeremy Ortego – GSM.

This listing has been claimed by a business representative.
fringmitch

07/18/2013

Overall

I am so pleased with the service staff at archer VW. They are so helpful and provide excellent customer service!! I love my VW and I love the people and Archer.

claimed iconBusiness Response07/26/2013

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your business. I hope you are continuing to enjoy your Volkswagen and we can’t wait to see you for your next servicing appointment! Thanks again, Jeremy Ortego – GSM.

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arrianna0

07/15/2013

Overall

Archer's exceptional service is the reason I continue to go to them instead of a dealership that is closer to where I live

claimed iconBusiness Response07/16/2013

We appreciate your feedback, Arianna. Our team at Archer Volkswagen is happy to serve you! Thank you for making the commute to see us and please know that we are always here to assist with any future auto needs and/or endeavors. Best, Jeremy Ortego – GSM.

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mariensharm

07/11/2013

Overall

Our sales rep was a great assistant and explained everything with detail.

claimed iconBusiness Response07/16/2013

Your feedback is appreciated, Mariensharm. Our team works hard to learn as much as possible about our models to provide our guests with answers to any questions they may have. We are proud to hear that our team was of such great assistance to you during your visit and we hope to be of help to you in the future! Thank you again for your business, Jeremy Ortego – GSM.

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wennbiner

07/10/2013

Overall

Corey's professionalism and superb knowledge, made my car buying process a very a pleasant experience that I have not encountered in many years. I would recommend Archer Volkswagen to anyone buying a new car.

claimed iconBusiness Response07/10/2013

We appreciate your feedback, Wennbiner. Corey has committed himself to providing exceptional customer care to our guests and we are lucky to have him on our team. We aim to make the process as painless as possible and we hope that you remember us for any future auto needs. Thank you again for your business and recommendations! Regards, Jeremy Ortego - GSM.

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LB
Letti B.

07/10/2013

Overall

Mr. Marc was awesome! Very helpful.

claimed iconBusiness Response07/10/2013

Thank you for sharing. Marc is a an asset to our team and we are proud that he helped you to enjoy your experience at Archer Volkswagen. We hope that you come to us again for any auto assistance that you may need. Best, Jeremy Ortego - GSM.

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dinajabber

06/13/2013

Overall

Wonderful company. Matt was very helpful and friendly.

claimed iconBusiness Response06/13/2013

Dinajabber, thank you for sharing. Matt is an outstanding member of our team who devotes himself to exceeding customer expectations. We are proud to hear that you enjoyed working with him and will be sure to pass along the message. Please keep Archer Volkswagen in mind for any future needs and we look forward to seeing you soon! Thanks again, Jeremy Ortego - GSM.

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freddikueg

05/29/2013

Overall

2nd car to purchase from Johnnie Bass. He restored my faith in customer service.

claimed iconBusiness Response06/13/2013

We appreciate your feedback, Freddikeug. Johnnie is one of our top team members and we are so lucky to have his work ethic and outstanding character on our team. Thank you for sharing your experience with Johnnie and our store and please keep us in mind going forward. Regards, Jeremy Ortego, GSM.

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turtllover

05/21/2013

Overall

I have meet many car salesman in my life time, some were bad and some were good, but after meeting Matt Collins I must say he is the BEST he's in a class all by himself, EVERY NEED WAS MET. This guy is great. But service doesn't end with sales, Karim in finance was great he explained everything to us, not like the rush jobs you get from other dealerships. I love these guys and hope they keep up the good work.. I WILL CONTINUE TO SUPPORT THIS DEALERSHIP AS LONG AS THEY HAVE GREAT GUY'S AROUND LIKE MATT AND KARIM....

claimed iconBusiness Response06/13/2013

Thank you for the kind words, Turtllover. Matt and Karim work extremely hard to ensure a knowledgeable, time-efficient, and enjoyable process for our visitors and we are proud to hear that their commitment to customer care is being recognized! At Archer Volkswagen, our team aims to give our guests a reason to return and we are happy that your experience was so enjoyable. Please keep us in mind for future needs and if you haven't yet, follow us on Twitter and Facebook for access to exclusive content. Best, Jeremy Ortego - GSM.

This listing has been claimed by a business representative.
kingrondal

04/18/2013

Overall

Salesman and manager were very accommodating and professional

claimed iconBusiness Response04/19/2013

Thank you for sharing your thoughts about our dealership! We are so pleased to know that our team gave you a positive sales experience. We strive for 100% customer satisfaction, and we are glad to know that our staff is living up to our expectations. If there is anything else we can do for you feel free to give us a call or swing by. Be sure to check us out on Facebook and Twitter for the most up to date news and specials from the dealership. Sincerely, eremy Ortego - GSM

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nostragon

04/12/2013

Overall

This was my first new car so I was really nervous but johnnie Bass made the whole sale go so easy. I love my car and really liked dealing with Archer.

claimed iconBusiness Response04/15/2013

Thank you for sharing your thoughts with us! Johnnie is an asset to our staff and we are so thankful to have him on board our team. At Archer Volkswagen, we are committed to providing each guest with as painless and enjoyable a process as process and are happy to hear that this was the case during your visit. Please keep us in mind for your future auto needs and if you haven't already, find us on Facebook and follow us on Twitter for exclusive specials and offers. Thanks again, Jeremy Ortego - GSM.

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greatguy66

03/07/2013

Overall

Johnny bass was such a cool guy. Totally down to earth and honest.

claimed iconBusiness Response03/07/2013

Thank you for the kind words. Johnny is definitely an excellent member of our team and we are lucky to have him around. We're glad that you found your time spent with him to be enjoyable and hope that you come see us again soon! If you haven't already, look us up on Facebook and Twitter for access to our special offers. Best, Jeremy Ortego – GSM jeremyortego@archervw.com

This listing has been claimed by a business representative.
davidnostra

03/01/2013

Overall

Mike Lewis is always great to work with. My family has dealt with Mike numerous times and we have had to greet service every time.

claimed iconBusiness Response03/01/2013

David, thank you so much for taking the time to write this five star review. Mike is a hard working and valuable asset to our team who always goes the extra mile. Thus, it comes as no surprise that you have been so pleased with his service. If there's anything else that you need, please don't hesitate to give us a call. Thanks again, see you next time! Sincerely, Jeremy Ortego – GSM jeremyortego@archervw.com

This listing has been claimed by a business representative.
aurora.lot

02/26/2013

Overall

This is our 11th vehicle from the Archer family. Always a nice experience. Willie was a great and honest salesman and made the experience great. Your service manager, Chad Speich, is the best in the business and he too keeps us coming back to Archer.



Thanks for the great leaders at your dealership - it is amazing how nice buyers are treated.

claimed iconBusiness Response02/26/2013

Wow, eleven vehicles! Our gratitude for your continued patronage and customer feedback is immense. Thank you for continuing to return to Archer VW and for sharing your thoughts regarding your time with Chad. He is a dedicated member of our team and we are so lucky to have him. We hope that you continue to keep Archer in mind for all of your future needs and if you haven't yet, follow us on Facebook and Twitter for our specials and offers! Thanks again, Jeremy Ortego – GSM – jeremyortego@archervw.com

This listing has been claimed by a business representative.
norma.happy23

01/28/2013

Overall

Enjoyed the experience, was in and out within 1 1/2 hours. Sales reps acknowledged what I wanted, met my needs. Truly exceptional experience.

claimed iconBusiness Response01/28/2013

We truly appreciate the time you took to provide us with your feedback. At Archer Volkswagen we aim to ensure the most time-efficient and knowledgeable experience for each guest. We are proud to hear that your time with our Sales Team was enjoyable and that you were treated with exceptional customer care. Please keep us in mind for future auto needs and if you haven't yet, find us on Twitter and Facebook for access to exclusive content! Best, Jeremy Ortego – GSM – jeremyortego@archervw.com

This listing has been claimed by a business representative.

Details

Phone: (713) 272-1700

Address: 10400 Southwest Fwy, Houston, TX 77074

Website: http://www.vwarcher.com

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