More Info

General Info
Archer Volkswagen is your premier low price new 2012 & 2013 and used Volkswagen dealer. Located in southwest Houston, we are in the ideal spot for those looking for a new or used VW car in Houston Texas. Archer Volkswagen is a full service VW dealership offering many auto services. To set up your appointment, call us or schedule your Auto Service appointment online. We take pride in our excellent customer service.
Brands
Volkswagen
Payment method
mastercard, discover, visa, amex
Neighborhoods
Centre Business Park, Westside, Westwood
Categories

Reviews

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VT
Victoria T.

02/27/2014

Overall

Hands down the worst experience at a car dealership period. I tried to do the internet sale with a horrible sales associate Kirk Hudnall(my opinion). The horrible customer service led me to the BBB and other pages to read reviews..not nice. If you have a complaint don't call because the owner Robert Archer will give you the run around and tell you to call him back to never answer. I decided to leave my complaint with a manger who could care less. I WOULD NEVER RECOMMEND THIS DEALERSHIP TO MY OWN ENEMY RUN AS FAR AS YOU CAN Y'ALL!! I am trying to save your time& money because they sure love to waste it instead of learning the art of the sale.

blessing in disguise i guess!

johncanon

02/12/2014

Overall

Mike Lewis has sold me two new cars now in the last year. Excellent experience with Mike. Extremely satisfied with the vehicle and the dealership.

JM
John M.

02/05/2014

Overall

Friendliness of service. Staff was very friendly and the service took the exact amount of time they informed me it would.

BM
Bart M.

12/23/2013

Overall

Marc Palermo was my Service Advisor and he was so pleasant and explained everything perfectly. I was a happy customer.

kentopax

12/17/2013

Overall

My service advisor was very knowledgeable and explained all the work that needed to be done and cost.

HM
Harley M.

12/06/2013

Overall

Will and the Archer team exceeded my expectations. I am VERY happy with my purchase and can honestly say they provided me exceptional customer service that my first Volkswagen dealer (in another state) didn't provide.

GH
Geoffrey H.

12/04/2013

Overall

Peter Yem, the service writer, took the time to answer my questions fully (and, I believe, accurately).

AM
Asawa M.

11/27/2013

Overall

My service advisor was awesome and very attentive!!! Myvehicle stop on my way to the dr and I just dropped in and he took care of things quickly and I made my appointment. Awesome individual!!!

timothyw

11/27/2013

Overall

I like the fact that Archer VW helped me when West Houston VW didn't. I just needed my mirror rehung on my passat and West Houston told me they dont work on glass. Never offered to bring a glass Co. in either. They know I am extremely upset with the situation and I wonder if its a coincidence I never got the email with the survey link. Your team at Archer got me in, were extremely polite and helped me in a very timely manner. I wish I didnt have to drive 30 miles for it but THANK YOU THANK YOU THANK YOU!!!!!!

janikar

11/25/2013

Overall

Gary is a fantastic service manager and communicates well with his customers. He did not give up trying to resolve my mechanical issue and did get service to find the solution.

Details

Phone: (713) 272-1700

Address: 10400 Southwest Fwy, Houston, TX 77074

Website: http://www.vwarcher.com

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