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04/03/2018
Worst treatment I've ever had at any establishment.
I came in with 2 friends to get a set of gel nails. We had a misunderstanding apparently, because they thought I wanted gel on my nails without acrylic tips, so after one nail, when I realized the misunderstanding, I told her that this was not what I wanted, she took the gel off of my one nail that she'd done & told me there wasn't enough workers to do my nails in time before closing. I wasn't too happy about that, but figured perhaps I'd come back the next day. She then told me I had to pay her for what little she'd done, which was not what I wanted done, and was removed. The worker and manager were EXTREMELY rude throughout this situation. I finally agreed to pay $10 and not full price to walk out of there with my nails still not done. I will never be back.
It was very foolish to treat a new customer this way, for the sake of $10 for piss poor service and a job NOT done.
Had we been treated with common decency we would have been repeat customers, so a lot more money was lost on their part.
If I could give no stars I would.
Details
Phone: (980) 289-5130
Address: 3320 robinwood rd, Gastonia, NC 28054
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