Koons of Culpeper

My salesperson jaime was very respectful and helpful with all my needs very professional. He helped me with my concerns and if i was not avle to cum pay he always worked it out for me

My wife and have purchased three different cars for ourselves plus two other cars for family. The crew at Koons of Culpeper were really helpful in the process each time. When we first started we were looking to purchase a car for cash. Our credit was embarrassing to say the least. They asked us if we wanted to try financing but WE refused due to our credit situation. Tyler the GM of the store was very nice assisting on a cash car that he has just taken on trade. A 1999 Jeep GR Cherokee. A few months later we needed another car to replace the one my wife was driving. Tyler again asked us let him try and get us financing. After some discussion we decided to let him try, even though we thought this would be a waste of all of our time. Not only did he get us approved, but with no money down. My wife drove home in a 2013 Ford Fusion. We were also able to get a warranty and GAP insurance. Since then we have been able to buy her sister a car for her and her family. When we were buying that car for my sister-in-law, my wife saw a Jeep Wrangler. Her dream vehicle. Well guess what, Tyler and Richard were able to get her approved and she now owns the vehicle of her dreams. The team at Koons of Culpeper are like no other. Thank you to all of the staff for the great service and helping us.

Sincerely
The Andrews Family

I've been to this location many of times fighting to get approved for a vehicle. Struggling and about to give up, Gabe fought and never gave up on me. He made it happen. I had two repossessions on my credit from a vehicle engine blow and one I had to let go due to being laid off. I also had already two vehicle loans on me as well. One vehicle that was going through a total loss because of a kid texting and hit me and another I no longer wanted to keep putting miles on. Gabe was very responsive in everything he did. He was very polite and caring. Someone who believed in himself and believed in his work. Not someone who just went to work to make money, but actually loved his career. I would honestly go back for another vehicle when it's time and I would definitely stop by and ask for Gabe if your searching for a new vehicle. I can never thank you enough Gabe, but again thank you for everything!

Only giving 1 star as at least 1 is required to post a review. WORST experience of my life! When buying my vehicle I was treated like royalty , asked a million times if there was anything they could help me with. Upon purchasing my truck and leaving the parking lot, the once amazing customer service left with me! My vehicle broke down within 20 minutes of purchase, and with discussing repairs with Josh Koons , I was told that "I could not expect him to be responsible for every vehicle on the lot"! Not even 6 months later I am stuck with a pile of junk, and a loan for almost TRIPLE KBB value with not an ounce of help from the company! I promise to tell the world HOW HORRIBLE of an experience I have had with Koons Automotive of Culpeper !