Pinch A Penny Pool Patio Spa

In response to the person who complained that their 30 days non-return policy is unfair: boo-hoo! Do you want to rent equipment and then return when you're not happy with it? You should have diagnosed your pool issue correctly in the first place!



My review: These guys are the ONLY store I have found that didn't try to upsell me (for example. Leslie's Pools are super knowledgeable too, but try to upsell me at every step). Pinch a Penny didn't charge me for over 30 minutes of consult and phone calls. They only sold me what I neeed!



I'd highly recommend Pinch a Penny.

It was determined that our pool light was not working due to the transformer so, we went to Pinch-A-Penny to purchase a replacement. This unit sells for $120.00. We had our electritian install it and all was well.... for just over 30 days when the pool light would no longer work - again. We had our electritian come back out and we were advised that the transformer was defective and to exchange it. Pinch-A-Penny would not exchange the unit and stated that they have a 30 day return policy and they have no idea about any warranty for the item. They were not helpful, would not replace the unit or offer any assistance at all. They sell defective merchandise and could care less that we are out $120 for an item that does not work. Be wary of them - They have been fine for pool chemicals but then again- there are a lot of great pool supply companies out there - STAY AWAY from this one!!!