Rose Nail Spa

The guy who I've always had to do my toes I love him he so great. BUT The boss no no not her biggest fan after todayThe TRUTH HURTS. Basically I got my toes done today I had my daughter sent in the chair next to me my chair did not work at all the lady came over and said that if my daughter was not going to get any service done then she was gone charge me $1 per minute that she set in the chair I wasn't going to getting anything done for her because the last time I had her nails and her toes done they didn't even last 2 Hours I said OK I'll have our toes done I posted on Facebook what had just happened when the guy was working on my daughter's toes with a nail file and He had it Against her toe she came over and jerked the out of his hand and refuse to let my daughter get her toes done she is 4 years old she started crying she's lucky when she did that she didn't cause for my daughter skin to get ripped the nail to get ripped off or the nail to get ripped off into the quick that is very dangerous and unsafe to do In my daughter could have gotten infection in her toe You for going to have a business you better expect people to write reviews about your business and I'm very tempted to report this to the Tennessee Better Business Bureau this is not a good place to take your child to at all .all because Of the boss/owner Everyone else they're all wonderful all but for her I have never had any problems at any other nail salons in Cookeville With my daughter sitting in the chair next to me I not having anything done

An old man did my acrylics and spilled acetone all over my arm making my shirt have bleach spots on it now. His hands were very shaky and did a terrible job on my nails. My cuticles have scabs on them from where he cut me so many times. When I complained to another staff member he came over to fix them only to make them look worse and rushed me to pay before I had time to complain again. The next day two of my nails broke and my cuticles started bleeding again. I will never go back to this place!

The staff was rude. The lady who did my nails got frustrated at something else and started being very rude. She told me to go sit at someone else's desk. It was so awkward. Long story short, I left in tears, my nails look horrible, and they still made me pay for such poor service.

Not a good experience. I got my full set nails done and a guy seemed to be so rush. He asked me make a quick decision on what I wanted, acrylic or gel while he was putting tips on my nails. I was still hesitating which one because Im a student and have to stick with my budget. And he said he could not have much time to take care of me if I did not know what I wanted. I stood up and walked right out.

Awesome salon. Friendly and accommodating staff.