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- Metro Lexus is one of the original Lexus dealers in the United States, having been awarded its prestigious franchise in early 1989. We are Ohio's largest Lexus dealership, and take great pride in the consistently high quality of our customer service. This excellence is reflected by the fact that we have repeatedly been ranked among the "Elite of Lexus". Here on our website you will find information about the exciting Lexus lineup, as well as our huge selection of fine Certified Pre-Owned vehicles. We offer many competitive financing and leasing terms for your new car, and compliment your ownership with many convenient servicing arrangements, including free Lexus loaner cars, and free pick-up and delivery. We invite you to experience Metro Lexus, and its "Relentless Pursuit of Perfection", for yourself. Please email or call us to set up a test drive in the vehicle of your choice. We look forward to seeing you
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Reviews
04/25/2011
Love Metro Lexus
Metro Lexus has a dedicated staff committed to making sure your experience is #1. I appreciate the timely and convenience of valet pick up and the use of a loaner car.
01/20/2011
Very expensive service compared to my regular Lexus service center, very poor customer satisfaction - they listed many problems despite my Lexus dealer in Akron Canton giving a green-light to my car just recently. Most importantly they gave the car back to me after the repair they did(cost me close to 1000 for just two oxygen sensors and fuel induction cleaning) with a broken part in the engine room (I took the car back to them to repair the part they broke and good for them! they repaired it without question - who knows how many internal parts they have broken). The most distressing part is when I called them the operator directs the call but, they did not want to answer my call despite me calling 6-8 times. I guess they are trying to avoid after listening the voice mail I left the previous day, but being a medical doctor I know how important it is to listen to your customers. Will not recommend they center for service unless you don't have a choice. As to me I will take my car back to the Akron/Canton service center and will never come back here. On the other hand I do not know about their sales department and I can not give any comment on that.
Details
Phone: (216) 916-6000
Address: 13600 Brookpark Rd, Cleveland, OH 44135
Website: http://metrolexus.com
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