Hyatt Gun Shop

Dick was was an excellent salesman and really answered every question i ever asked in great detail. I will be coming back again for anymore purchases. Thank you so much.

Dick was the best, very educational; Provided the best cust. service that we have received in a very long time. Because of his svc we will definitely be returning w/more business. Dick is our guy!!

Dick very helpful and informative would come back just based on his help .

Excellent service w/AR15 purchase .

We came in not knowing much, and they were hugely helpful. We will be back !

Dick was great! Much better than last visit .

I love your store .

Very friendly informative help .

A friendly staff who knew what they were talking about. I am brand new to black powder shooting and was loaded with questions. Not only did the guy waiting on me offer advice, but another salesman who overheard my questions come over and offer his expertise. As far as prices go they are about the same as other shops, some were even lower. My guess is the negative remarks were placed by folks who wouldn't be happy if they were hung with new rope. I'll be back

I was in Charlotte on the weekend of 30 March to attend the Viet Nam Veteran’s Homecoming Celebration at the speedway and had the opportunity to shop your store. I met Larry Hyatt who appraised two guns for me which I subsequently traded for a Kimber Pro Carry that has been on my wish list for quite some time. I have since fired my new Kimber and could not be happier with its function and accuracy. I wanted to thank Larry and his folks for a truly enjoyable visit and purchase experience. I was very impressed when I was invited inside the gunsmiths’ shop and given detailed guidance regarding the care and maintenance of my new Kimber. Everyone at the store was friendly, knowledgeable and sincerely helpful.

Dick was extremely helpful & knowledgeable about merch .

Contacted Hyatts by email about Law Enforcement pricing on a Glock 43. The LE sales rep. Brian said I was good to go, he just needed my state issued credentails, which I promptly emailed him. I placed my order, it was immediately cancelled. Called twice and was put on hold each time for more than 20 minutes. I explained my situation and both sales reps said someone would get in touch with me right away. They never called. After my 4th call I finally speak to a manager. He says he "cannot ship the gun to another dealer in my state because of the agreement with glock" ( His Law Enforcement sales rep. Knew I was in another state, and said it was no problem in his email) I asked if he could at least honor the price I was quoted on another Glock 43, not an LE gun. He said he would see and call me right back. Im sure I will never hear from him. I will keep dealing with BUDS. They have always treated me right when I bought guns through the first responders program. )

Great friendly service every time.

Love this store, it gets crowded but still worth it because it is the biggest around .

I have bought from Hyatts since 1968 when I first came home to NC. Larry has always been the friendliest and most knowledgable people I have met in all the gun stores in Charlotte NC....

Hyatt's has been the best and most competitive in his prices knowledge and fairness since 1968 when I came back home to North Carolina..

Great service and took plenty of time with us .

Staff are knowledgeable and time helping you even though they are always busy. I've owed 5 pistols, 2 purchased from hyatts and I've always been satisfied. Best selection in the area by far.

These folks are still flipping amazing. This week, I bought my third firearm from Hyatt and this week, it was my third excellent experience. It helped that I kinda knew what I wanted, so when he brought it down from the display and I had my first chance to hold it and feel it and take a sight picture, it was a sale. My sales clerk was almost a little stunned when I said "Yep, I'll take it."

Bam Bam provided excellent customer service .