More Info
UNIBODY & FRAME STRAIGHTENING
- General Info
- Since 1985, Marksman Auto Body, Inc. has been the premier provider of auto repair in Brunswick, Ohio. We are a locally-owned and operated business with over 100 years of combined experience. Our friendly and professional staff work to provide quality services at reasonable prices. At Marksman Auto Body, Inc., we offer collision repair, windshield repair, auto painting and more. We are also insurance claim specialists so we can evaluate your settlement. Give us a call today for your free estimate on our services.
- Email Business
- BBB Rating
- Extra Phones
Fax: (330) 225-4475
- Services/Products
- Vinyl Top Repairs, Automotive Paint Repair, Auto Glass Repair, Wheel Alignment, Collision Repair, Paintless Dent Repair, Chip & Scratch Repair, Collision Services, Frame Straightening, Auto Body Trim Repair, Dent Repair, Auto Body Repair, Pinstriping.
- Payment method
- amex, master card, visa, cash, check, discover
- Accreditation
Better Business Bureu
ICARR
- Other Link
- Category
- Other Information
Specialties: Collision Repairs
Reviews
07/08/2016
Most people only post when there is a complaint. I had excellent service here. Being a State Farm Estimator, I also had them perform the work. It was a parking lot accident, but the whole left rear quarter panel was crushed in and there was damage to the wheel well also. They did the work on time, and between State Farm and them, I had a rental car delivered and picked up to make the whole process smooth. The Honda CRV was repaired to a like new condition and ready when they said it would be. I have no problem recommending them.
08/15/2014
One would think a body shop would reduce the amount of dents on a vehicle, unfortunately this was not the case and my car acquired several new dents. After mentioning this to Mark Kowalski (owner)after immediately noticing the new dents from the road, he started denying it up and down and then began berating me, pointing out every other small scratch an dent on my vehicle and claiming that the new dents were probably there already, given that there are other imperfections on the vehicle. The dents in question are near the driver side handle, a piece of my vehicle they had to dismantle in order to fix damage to the door. They also called me three days in requesting that I pay an additional charge to fix damage to the door, I said, "No, I already said I did not want that fix what you quoted me on and that's it." They were very persistent, which struck me as odd, but all became clear once I spotted the new dents from the road. While they are small and probably won't have put much of a dent in the resale value, this puts a huge dent in Marksman Autobody's reputation. When is it okay to berate a customer to avoid responsibility??? It wouldn't have been as bad if the owner would have admitted the mistake, but clearly Marksman chooses to insult and belittle a person who is dissatisfied with their service, rather than addressing their complaint.
Details
Phone: (330) 225-5560
Address: 2824 Center Rd, Brunswick, OH 44212
Website: https://marksmanautobodyinc.com
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