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07/11/2017
I cannot praise this organization enough! Cahaba Beach Dog Park is one of the most superior businesses with which I have had the pleasure of working. My husband and I were planning a road trip, moving from Alaska to Virginia and had lined up a sitter in Virginia to watch our dog for 5 weeks. Unfortunately were suddenly left in a bind when our sitter fell through at the last minute. We had planned to fly our dog to Virginia and then travel to northern Alabama to see family on our journey back through the states, so we began looking for boarders in the Birmingham area. Our dog, Toby, is our only child and of course, we were nervous about leaving him just anywhere. We needed a boarding facility in our price range, and with a 5 week availability, that would give us peace of mind.
Corin was our first point of contact and she was helpful in checking for availability, explaining policies and assuring us that Toby would be in good hands. They took multiple calls from me and always answered questions patiently and thoroughly. When I told another staff member that our guy (a rescue) had displayed some food aggression in the past, she told me not to worry and assured me that the owner, also a trainer, could handle the situation if it were to arise.
When we arrived to pick him up, he was freshly bathed and happy. The staff had rounded up his multiple comfort items and had him ready to go. At check out, Tiffany generously adjusted our rate to reflect the cost of the more basic room, and gave us the military discount, which greatly reduced the price of our bill. Furthermore, I noticed as we drove away, they did not charge for the hotspot care they provided. I cannot thank these folks enough for the peace of mind they provided. Their professionality and top-notch service cannot be beat. We will most definitely be repeat customers!
05/10/2014
If I had a choice, I would not give this place a star. My precious baby came home with cuts all over her because the groomer was careless! I would not ever leave my baby at this place again!
Details
Phone: (205) 397-3647
Address: 3555 Cahaba Beach Rd, Birmingham, AL 35242
Website: http://www.cahababeachdogpark.com
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