Pfm Car & Truck Care Center

We had our car towed there by AAA.. AAA recommended them as we so not have a mechanic.. Their extended hours is a plus.. I called thinking I would leave a message.. I talked with a person.. However, if we DiDN'T call them.. There would have been no communication.. My wife called to check on the status only to find out.. Our car was actually ready the night before!!! They do offer a 10% AAA discount..

I brought My truck to PFM to do some preventative maintainance. They qouted me $300.00 to replace my turbo. I agreed and let them do the repair. When they called me to pick it up they told me that I really ought to get that oil leak fixed. (my truck had no leaks when I took it to them) It was a BAD leak and I had to fix it before I drove it anywhere. They charged an extra $600.00 to fix they oil leak that THEY caused. Then upon receiving the truck back and looking it over further I saw that they had also smashed my coolant resevoir ($381.27 just for the part). I did talk to John Neely and he refused to admit to any neglegance on their part and told me ''at least the resevoir isn't leaking''. In short; I took my truck in for a $300 upgrade and they caused $1200 in damage instead. But hey the turbo does work. They will never come within 500ft of my vehicles again