Luxy Nail Spa

I actually have been coming here for no good reason other than the convenience of location. truthfully they are using sub par product, They over charge quite often with no explanation, and then if you say anything no one understands english. I hope they get shut down for stealing peoples hard earned money. Don't go here if you don't want constant breakage after only a couple of days, Don't go here unless you just want to waste your money like I've been doing. I won't be back!

I've gone here so many times and have had a moderate to great experience. I went today for a manicure and was so upset. The basic manicure, which I asked for is $13. I know gel/shellac is $5 more, but was charged $25, with no explanation. The technician didn't talk to me the entire time, I was not offered ANYTHING to drink (and I am HEAVILY pregnant), and for that price, I would've expected a hand massage or something with a smile. I'll probably go back another time or so to see if there is any better consistency, but this was supposed to be a special outing before my baby is born. So disappointed.

I have gone to Luxy nails twice a month for the past year. Although it was never great, it is around the corner from where I live. I went today for a mani/pedi. Sam took care of my nails, but was unable to do my pedi as she had another appt. The woman I had did not speak much English. She cut the side of my toe with the cuticle clippers, ouch in any language can be understood!!!! She acted like nothing happened, even though I was bleeding onto the towel! As I was leaving I wanted the owner to know in case it became infected. So she had Sam translate. The owner said I had a swollen toe whatever that is and dismissed me. The problem with that is I know she speaks English just fine, After getting home I became more angry, I called and asked for the owner, she answered in ENGLISH! I told I was reporting her and writing this review. I told her I just wanted her to know what happened but because she treated me like crap, she gets this and my bill form urgent care. As I sit here with a throbbing toe, I want to say, ladies we pay alot for this service and should speak up when we do not receive it!!!!

I found this salon by reading reviews so I thought I should leave a review! I went in on a Friday with one of my girls, and boy was this place busy! Great atmosphere! I asked for Dana, since a lot of the reviews I have read have been on her. I had to wait 40 minutes, as was expected because they were so busy! Everyone at the spa was really nice, and they all tried to take turns greeting people as they came in and out. My daughter and I both wanted full sets. I got pink and white, and because the spa was so busy, I asked if she could go ahead and do my daughter too since she was right next to me. Dana explained she couldnt take care of her unless it was a request or it was her turn. which I didnt understand. Anyway; it worked out that Dana could take care of both of us after she asked her boss, and while taking care of my daughter when I was finished, one of the Asian girls that sits in the corner asked Dana what she charges for "glitter tip" which is what my daughter was getting. After answering this girls questions, she rudely asked why Dana was taking care of both of us, and then looked at her work.

As a business owner It really upset me to see another coworker treat someone that works with them this way. her demeanor was terrible! I asked Dana if that was her boss, she said that she was just a coworker. She didnt shed much light on the situation although I could tell that this girl was really picking on her. Over all my nail experience at Luxy with Dana was AWESOME, and so was my daughters. It says alot about someone who doesn't loose their cool when someone else is really giving them a hard time in front of their customers. I look forward to visiting this Spa again! 3 weeks and no lifting..and no yellowing. Not to mention..this place is really clean!

Must agree that I had a great nail experience at Luxy. my girlfriend and I went to luxy for pedis, I got a full set and Linda got gel.. both american girls took care of us. I had Dana...and I must say, (not that I didnt think she knew what she was doing, ive just never had an american take care of me, its always been Asians ) but she gave me the best pedicure Ive ever had. Removed a toenail that was giving me terrible pain..without me even flinching...When we walked in, we thought the american girls were just front desk workers, both very friendly, and took us back right away. Linda had Naomi, and couldnt say enough good things about her. As for my full set, I had pink and white...its been 3 weeks....I am due for a fill..but not one has lifting. I am completely impressed and thrilled to find two american girls in a foreign shop that offer such great services! Place was clean, and everyone was friendly...The wine was a plus too! see you soon girls!

BEST NAIL EXPERIENCE I HAVE EVER HAD. Naiomi (the American female) did an AMAZING job on my shellac manicure and spa pedicure (which was only 22$!) she took her time and made every detail perfect. The massage was fabulous and she had wonderful ideas as to what I should choose for my nails. I wish I could take her back home to Tennessee with me!!!

I have had my nails done by several places but this was the worst I've ever had. If I could only post a photo. The entire time my husband and I were in there this little 18 year girl who has 0 training on how to do nails did mine. She also talked our heads off about how we were wrong about anything regardless the subject that she would bring up; I could handle that though. My nails were cut way to short, uneven, and I'm pretty sure my 5 year old could paint my nails to look more professional than this girl did who might I add was using Pintrest to learn how to paint nails as she was doing mine. After this brat girl finally finished my nails I had to have them completely redone. Great birthday present.....

Last week I went to Luxy for a pedicure and gel polish, as said below certain nail techs are better than others, but this was terrible. I think it was "Naomi" that took care of me, the salon over all was nice and clean, but I question my nail tech. Dressed completely unprofessional, was loud and talked to me for over an hour about how she is attempting to lose weight to join the army. I had no chance to sit back and relax. She also did my gel polish, which came off in two days. Overall my previous experiences at Luxy were great up until this last time. I hope to see a slight change in staff where people can feel comfortable again.

I have been out of work for a long time. Husband bought a spa experience for me making sure the massage was the most important. They didn't listen, the spa was packed, I was just a number! Will never go there again!! Christmas present wasted and hubby embarrassed.

My first visit to this spa was excellent. I was surprised to have an American girl take care of my pedicure, nails and my eyebrow wax. Extremely friendly, offered me a beverage and gave an excellent massage. She took her time even though the pedicure chairs were filling up, which I really appreciated. All of the staff was very friendly, and the spa was incredibly clean. Kudos to Dana, and the whole Luxy nail staff! I've found my new salon!

As with any nail salon, certain techs will be better than others. Likewise, whether customers bring kids along and what time it is can affect the 'spa' atmosphere. Sometimes it is quiet and relaxing. Other times not so much. That said, I have had a good experience with Luxy for my hands and feet.

I decided to stop in for a pedi while on vacation. The atmosphere at the salon is really nice. It was early in the morning so it was not very busy, one lady getting a pedi when I got there. They have a really nice selection of polish colors, much more than some salons I have been to. The young lady that did my pedicure took her time and did a really good job. The polish ( a lovely bright pink) was applied flawlessly , and afterward she kept coming by the drying stand to ,check on it. I never felt rushed as she kept telling me to wait before replacing my shoes.

You will not have a true SPA EXPERIENCE here.

Overly crowded, not very friendly. Noisy and hurried. The spa is still relatively new so I am hoping to see improvements with staff and quality.

Not a good Spa. Bad experiences on both visits to the spa. My first visit: A gentleman took care of me and talked constantly about his relationship problems and bad driving history. My nails were overly filed down and sore. My second visit, I requested the Manager to wait on me & she acted offended that she was requested. Hurried through my pedicure and manicure and left before she was finished....she didn't even put on the polish. The salon itself is new and has ample chairs, however must are filled with crying and talking children waiting on their Mom's. Not a spa atmosphere, no relaxation and no one seems to care about quality.

Everyone was very nice and its a very clean salon. However, I was highly disappointed with my manicure. They're under staffed and I waited 30 minutes on my visit after being told it'd be a 5-10 minute wait. After waiting 30 minutes I was told it'd be another 45 minutes so I made an appt to come back 2.5 hours later and had to wait again 15-20 minutes after my scheduled appt. time. My nail tech barely trimmed my cuticles, didnt file or shape my nails without being asked, no massage, no parafin wax and she didn't apply a base coat before polishing.

Such a great experience! Everyone is so nice, family run business! Had mani/pedi and eyebrows waxed and look forward to going back again. Very zen and relaxing. Thank you!