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03/24/2015
I called and spoke with a representative named Andrew in regards to purchasing a tire. I verified three times the size of the tire and he told me that it was in stock. I drove from Dallas to Wylie fighting traffic to be there by 5pm because they close at 6pm and he told me I had to make it by 5pm if I wanted a tire mounted. As soon as I got there another representative greeted me and told me they did not carry the size I needed. Being respectful yet furious I asked for Andrew and approached him about his misinformation and he turned and flat out lied and said I never gave him my rim size. Who calls a tire shop just asking for a tire size without a rim size and who at a tire shop doesn't ask what size rim of tire size does the customer need???!!! The owner or manager told me he was sorry for the miscommunication and would get me a tire in two days. I declined due to the fact that we had already started on the wrong foot and I drove all the way fromDallas for something they didn't have. What made it worse is he lied to my face and told me I never gave him the rim size!! I will never step foot nor recommend this business to anyone!!!
05/18/2013
Great friendly service, great prices too! Much less expensive repairs and service. Bikes are top notch too! They treat you like a person and really know there stuff! William the owner is a great guy to work with
Details
Phone: (469) 383-8534
Address: 207 Industrial Ct, Wylie, TX 75098
Website: http://www.superbikesofdallas.com
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