Pampered Pets Grooming

Pampered Pets is the best! We have been going here now for three years. I have three boxers, 2 babies and 1 elderly. Susie takes excellent care of my babies. They treat my dogs with kindness and do a great job on cleaning them up. They dogs are always so happy to go see Susie. Thank you Pampered pets for being so professional and doing such a great job.

Very, very.... unprofessional.

The first time I went here was great, the place was relatively clean and the staff seemed nice. My dog got a good cut and bath and I was quite happy with it. The 2nd time was horrible and I will not be going back, ever.

When I came to pick up my dog, I was asked to pay additional $ after an employee quoted the wrong price on a voicemail they left. This was not a big deal, however when confronted about it I was met with an arrogant attitude from the employee. Furthermore my dog was still caked in hair from the haircut, I had to get my car detailed after taking her home and deshedding the hair myself.

I decided to call and talk to the owner about the situation; yet another terrible experience. She was very condescending and in disbelief that her employee could ever act so rude or give wrong pricing and went so far as to blame my dog.

I would just like to thank you Sue, for letting me know ahead of time how unprofessional your establishment is. so that I don't have to my waste time by taking my dog there in the future.

Very disappointed!! I was a first time customer and when I booked my appointment I gave the lady all my pets information ie; her weight of course. Only to arrive for grooming with my 70lb dog and was told my dog was too big because she couldn't pick her up to bathe her and that the new girl should've known better than to book her. We suggested they should possibly look into getting steps for the tub or lowering the tub and was told by the groomer basically not her problem because she's not the owner of the business.

I've taken my pets here for a couple years now and each time they do an excellent job! Last time they did a blueberry facial scrub and filed their nails instead of just cutting them and they lasted soooo long!!!! And they smelled so good too!!!

I have taken my Yorkie here for over two years and have never been happier. He looked/smelled better than he ever has.

Very very rude and unprofessional. I was told after over a year of taking my dog there that his usual groomed moved, and that she wouldn't take him unless we took him to get him sedated and hung up. Very shocking and disappointing to be treated this way after paying her high prices and trusting my baby in their care. Lesson learned.

No very friendly on the phone. Their prices are very high! They don't seem to know about different breeds of dogs. Try another groomer.