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India R.

07/31/2017

Overall
Service

I have been a fan of this establishment for years. I've hosted several birthday dinners, business meetings, and Sunday afternoon brunches here. Whenever someone would come in town, I would always suggest Hutch & Harris. This is the reason why I made the suggestion when a friend came in town in mid January.

We went on a Saturday night and of course it was busy. From the initial greeting at the door, the service was cold. However, because I patronize this business so frequently, I stayed. After ordering our food, the manager/owner (not sure who she was) came to our table and said that we needed to leave her restaurant. I genuinely thought she was joking. She said that she would not allow us to talk to her customers like that. I asked her what in the world was she talking about because I was clueless. She said that a customer told her that we were saying derogatory things to her as she ate. Keep in mind we'd only been there all f 15 minutes and we'd only talked to one another.

The first of her many mistakes that night was not asking us about the situation, but automatically assuming that we'd done something. The next mistake was she made the statement that she didn't do it because we were black because her grandfather is black. (I hadn't brought race up, she opened the door). And finally to add salt to an open womb, she offered us a free appetizer for her horrible and unprofessional behavior.

To her surprise, I did not act in a disruptive manner. I said what I had to say and immediately left the restaurant. Beyond this racially motivated experience, the most disheartening part of it all is that I had a 19 year old mentee with me. When we got to the car she burst out in tears. She said that she'd never experienced racism in that manner and it made her feel like nothing. No one she ever feel like that. The same way I sent many to this establishment in the past is the same way I've shared this story many times to assure that the people I love and care about will not spend their money here!

poshmommie

05/20/2014

Overall

Love this restaurant. The food is absolutely delicious. The staff are very pleasant, professional and eager to please. Atmosphere is upscale with some fun and funky thrown in.

NS
Natalie S.

01/15/2012

Overall
Poor food, poor service

Snobby pretentious atmosphere with cheap tasting high-priced wine. The crap dip was very good but the pita chips were stale and too hard to chew without breaking a tooth. The gnocci parmesan was inedible- maybe the gnocci would have been ok with another sauce, but with a nasty tomato wine sauce it did not work at all. The flank steak was overcooked to a shoe leather consistency, and no seasoning whatsoever was added to the broccoli & beans.The staff took over 30 mins to take our order, had a cold snobby attitude, and despite knowing we were unhappy with the food offered no resolution other than to rush us on our way.

Details

Phone: (336) 721-1336

Address: 424 W 4th St, Winston Salem, NC 27101

Website: http://www.hutchandharris.com

More Info

Email
Extra Phones

Phone: (336) 721-9154

Price Range
$
Neighborhoods
Downtown Winston-Salem, Holly Avenue
AKA

Hutch and Harris Pub

Categories
Other Information

Cuisines: Brew Pubs, American, Bar & Grills

Price Range : Below Average

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