Carolina Urological Associates PA

I called because my husband was having kidney stones. He had been to the ER, but they took a wait and see approach (without running any imaging). When I called they were friendly and got him an appointment in a day. The Dr was prompt, knowledge, and kind. They ran the test needed to see where his stone was and that it was too large to pass. They scheduled a procedure to break it up. We definitely highly recommend this practice.

When our son was a toddler he had a procedure handled by Carolina Urological. After TWO failed surgeries he still has the same issue and we are afraid to proceed with any more due to long term harm. My husband recently had a vasectomy done at their offices and although things went smoothly I'm very annoyed with their communication (or lack thereof). He has repeatedly called to ask about the status of a test (supposedly results would be 24 hours). Now, 72 hours later we have yet to hear from the nurse even though we were told she would "Call back immediately". Their manners are lacking as well as their skill apparently.

Glenn Hall.

After being told the Doctor was running a little late. After one hour I called from my room to see just what a little late was and said I was going ask for a refund and leave. I was told someone would be with me in a few. Some grouchy nurse came in and said I told you he was a little behind. A little behind I ask , " what is normal? " I ask Dr Cook if I was over an hour late would I still be seen? I don't think I will return for my follow-up visit there.

After years of struggling with a female-specific urological issue, I was elated to have finally located a specialist for female urology. Though the appointment was an hour away, I was eager to visit with Dr. Liz Albertson. Upon arriving at CUA, PS, I received quick and polite service from the front desk. I was ushered to the back where nurses assisted me with general medical intake tasks. I was so pleased with the speed in which they had gotten me into a private room. I awaited Dr. Albertson's arrival, hoping she would diagnose my issues. For days I had run through answers to all the questions she might ask in relation to my history and the status of my problem. Unfortunately, I never got to ask or answer many questions. Dr. A was especially brisk and chilly. The urgency of my issue did not seem to affect her. My time with her was shorter than the time it took to get the room - about ten minutes. Though I asked if a physical exam was necessary, she insisted it was not and ended our discussion. More or less, she told me to return to my gynecologist and change my birth control – an idea that I had actually suggested (as a question). I have never been so disappointed by a professional of any sort in my life. One hundred dollars and three-and-a-half hours later, I was in a very disheartened mood and felt taken advantage of. In hindsight I wish I would have demanded she pay more attention to our appointment and asked her to slow down and answer my questions. Please do /not/ see Dr. Albertson if you want a personalized appointment with results.

I had kidney stones in 9/09 and went to the ER. Dr. Davis was the doctor assigned to me and he was very considerate and helpful.