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mrhffco1

05/04/2009

Overall
Hawkins the Cry Baby

Like the other review states, DO NOT CALL THIS COMPANY! If I could give less than 1 star I would! He will triple the actual cost of materials, when questioned about it he throws a temper tantrum and refuses to do the work. He is clueless when it comes to repair and customer service.

JE
Joy E.

02/20/2008

Overall
Avoid using Hawkins Heating & COoling

My advice to you is do not even use this company or service provided due to phone calls are not returned when service is required, when they do come to finally look at the reason for service they stare at the unit like there is no reason why it should not be working properly and I was told and I quote "I Have no idea why it did that". this company mixes personal and business matters regardless the Customer is always right and to feel otherwise when you are being paid good money for work performed is just plain out bad business. if a complaint is logged against this company for their failure with good services they make idle threats to customers. Its all very bad business if you want to stay in business you need to work on customer relations

Details

Phone: (540) 888-9289

Address: 2960 Indian Hollow Rd, Winchester, VA 22603

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