More Info
- General Info
- Alefs Harley-Davidson is a dealership that provides a new and pre-owned inventory of motorcycles. It also offers customized motorcycles and trikes, as well as operates an online showroom that displays various models of vehicles. The company operates finance and service departments. In addition, Alefs Harley-Davidson offers credit solutions through third-party lending institutions. It provides an online fuel calculator. Alefs Harley-Davidson offers various online shopping options for apparel, accessories and gifts, as well as newsletters. The company additionally conducts customer surveys, as well as provides a guestbook. Alefs Harley-Davidson also offers various riding safety tips for customers.
- Email Business
- BBB Rating
- Services/Products
- New and Pre-Owned Harley-Davidson Motorcycles, Genuine Parts & Accessories, Motorclothes and Harley-Davidson Authorized Service
- Brands
- Harley-Davidson
- Payment method
- all major credit cards
- Other Link
- Other Email
- Categories
Reviews
Do not do business with Alef's HD of Wichita. I ordered a part for my HD, specifying quite clearly that it had to match my original part. They had to special order it, so I was required to pay up front.
You guessed it, the part did not match, but they made me keep it anyway. They are clearly more interested in business than customers, but they just lost a customer with that little $10 transaction. Stay away from them!
I brought my bike in for simple brake work in the first week of July 2013, not only did I not get it back until July 31st, the work wasn't even finished. They had not bled and adjusted the brakes so they would hardly stop the bike at all. They did eventually correct this which required more days in the shop. Additionally while it was in their care my right turn signal switch was damaged, they however refused to acknowledge this was their fault forcing me to pay another shop more money to fix their clumsiness. They were given several opportunities to make this situation right by me but they chose however to leave me dissatisfied.
Terrible customer service. NOT truthful with anything they say. There is NOT a low enough star rating I can give them. When you contact THEM cause it's been almost a month past when THEY were supposed to contact YOU, you get lied to and a run-around. There promise to pay the first 3 months has yet to be true. I am currently researching how to report them to the BBB. I would NOT buy ANYTHING from Alelfs Harley Davidson in Park City (Wichita) Kansas EVERY again. WIll tell EVERYONE I know to avoid them like the plague too.
Details
Phone: (316) 440-5700
Address: 5427 Chuzy Dr, Wichita, KS 67219
Website: http://www.twistercityhd.com
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