Play It Again Sports

We rented football equipment last year and the service was phenomenal, they were able to let us wait to pay until pick up. This year asked if we could pay when we pick up the equipment they said yes. Two weeks go by haven't heard anything called to see if our sons equipment was ready, the guy said yes and i told him i wiil pick it up the next day. Get out there, the guy can't find his helmet, come to find out they gave it to someone else because it was just sitting for weeks and it was unpaid. One guy was being real nice about it, the other didn't care and was rude, we will not be renting from them anymore!!!!