Moeller Dermatology

I had been a patient with Moeller for a couple of years, but when I made an appointment last year, I was billed as a "new patient," even though I wasn't. I have repeatedly tried to get this corrected. Talking to their billing office is like talking to a brick wall. I have repeatedly told them I will gladly pay an adjusted billing, but they refuse. They have submitted now submitted my "account" to collections. I am NOT happy. I will NEVER use their services again. PS The treatment I went in for? It didn't work...and I saw the doctor for less than 5 minutes. Not happy.

So frustrating! I haven't been in to the medical side for a few years, but called this morning because I have had a reaction to something and my face looks like it's covered in chicken pox. I was told when I called that they weren't scheduling new patients until May, then dead silence. When I asked if that meant no one was available to see me even though I wasn't a new patient I got a one word response - "No." I've been frustrated with them before over appointments for one of my sons (always calling and rescheduling - it became endless). Done here and looking for someone else who understands that doctors are in the patient service business.

Moeller Dermatology's staff and doctor's were great!

Moeller Dermatology is a great office! The staff is friendly and very professional. The midlevel that I saw was very helpful in my needs and I would recommend this office to everyone.

I witnessed some very unprofessionalism with one of the Drs. or PA's. I did not reallize that is who I would be seeing, as the girl I had seen previously had left the firm.



I at a later date I called to get info on the type of skin cancer I had previously had for another Dr. as that would determine the medicine she would prescribe. Many months later I have still never received that phone call.



Needless to say I do not think I will return.