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msauntieem08

04/05/2008

Overall
Poor Planning/Poor Management?

After sitting in the drive thru for 15 minutes, ordering my UNsweetened tea, driving up to the first window, paying, then waiting AGAIN to pick up my tea, the person THEN tells me they are OUT of unsweetened tea, would I care for something else?????? I told her I would have liked to have KNOWN that when I ordered over 15 minutes earlier!!!!! She calls a manager, and he returns with my money and says, ""my apologies, m'am" and I told him how long I had been waiting, and that the TWO people who had waited on me DIDN'T know they were out of tea, to which he responded VERY loudly, "MY APOLOGIES M'AM" VERY rude. That sure wasn't fast food OR good management!!!

Details

Phone: (316) 683-4852

Address: 11989 E Kellogg Dr, Wichita, KS 67207

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
discover, amex, visa, master card, cash
Price Range
$
Location
One Kellogg Place Shopping Ctr
Amenities
Cashless,Archcards,Drive Thru,Wifi,Redbox,Rv,McCafe
Categories
Other Information

Take Out: Yes

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