Veremedy Pet Hospital

Really awesome staff. I'm so impressed with the way everyone works as a cohesive team. I've never been treated disrespectfully by anyone here (experienced this at another clinic.) Customer service is excellent; vets are top notch; support staff are exceptional, supportive and knowledgeable.
I had to euthanize my 16 yr old dog and everyone was really lovely, caring, comforting. I'm eternally grateful.
We're lucky to have such outstanding vet care in our community!

Last week I had to leave my precious little dog at Veremedy Pet Hospital for surgery. That is a stressful situation for anyone. I left though, really feeling and knowing he was in very knowledgable and capable hands . That made what could have been an unbearable day for me much easier. Thank you Veremedy !!

Concerned about the 2 cups of chocolate chips our 35 lb pup has just ingested, I called the Veremedy's after hours number. My call was returned within minutes by one of the owners of the practice. The calm voice at the other end of the line reassured me that my dog would be fine and that if she wasn't, he was able to meet us at their office at any hour of the night. He intentionally kept me on the line (as a 911 operator would do) asked me very specific questions about the kind of chocolate and quantity, and took time to search on his database and calculate, based on the amount of chocolate ingested, for the different reactions she might have. He talked to me until he knew I understood how the dog would likely behave, and what to watch for, should she behave differently. About an hour after we ended the conversation our dog behaved exactly as he predicted. I wasn't worried, as I was armed with not only an emergency number to call, but a firm understanding of the situation and how it would likely play out.
Veremedy gets 5 stars for their immediate call back, calm reassurance, professional approach and thorough guidance.
I wholeheartedly recommend Veremedy Pet Hospital.

These folks go the extra mile. I brought my kitten in with a broken leg and was clearly given ALL of my medical options along with fees associated with them. When something unexpected turned up, my pet was cared for during off-hours by the Veterninarian/owner at no expense to me! The entire place is spotless and the staff is extremely professional and knowledgeable. What a great experience.

After having taken my pets to these guys for over five years I had been fairly satisfied with their service. In fact I do like most of their doctors, but their policies are rediculous. I needed to take my dog to the see a vet because he had an issue with his paw. I walked into the clinic and at 8:05 A.M. (they open at 8:00 A.M) and asked if we could be seen. I was told that we could be seen but there would be an $88.00 emergency fee OR I could wait until 2:30 P.M. for an appointment. Keep in mind that I was the only one in the waiting room, there were no cars in the patient parking lot. So the way I understand it, the doctors are doing nothing but because I didn't make an appointment there is an $88.00 penalty fee. I made the appointment for 2:30, came home and called another clinic who said they had no fee at all for walk-ins. The people at the Stonecliff Animal Clinic were fantastic. I hope the $88.00 "emergency" fee policy at Veremedy is worth the loss of my business in the future.

our animals had been going here when the practice was owned by dr franklin.





my son's dog had been going there also for the past 7 yrs.

last year th dog needed surgrey and they

presented him with an estimate of around 400 to 700 dollars. the surgrey came to around 1,200.

he then paid them off.

the dog also has to be on medication every day to control seizures. he then took the dog

in (with a zero balance) to get blood tests for the seizure medications. the dog ran out of medication 6 days after the test so we called for another prescription and were told that the prescription and results were being held until the 168

dollars was paid. we explained that he was paid every 2 weeks and won't be paid until the end of the week.

we then asked for the dogs meds till then and they wouldn't give it.

we then asked if the dogs health was more important than the money and they said the dogs health was more important but that they need to do this as some people have stiffed them. they have always beeen paid by us. we feel that they are holding the dogs meds hostage. WE SHOULD NOT BE RESPONSIBLE FOR OTHER PEOPLE WHO HAD TO HAVE THERE BILLS INTO COLLECTION AS WE HAVE YRS OF PAYING THEM WITHOUT THEW BILLS GOING TO COLLECTION.



these are not caring people if they can withhold the dogs medication that he has to have.



WE HAVE PULLED ALL OUR PET CARE TO A MORE PET FRIENDLY PLACE