Central Taxi

zero stars exact experience as Sheng C below the dispatcher was rude and said i had to talk faster as there were other phones ringing and hung up when i tried to change my reservation. The car that first picked me up driver was also rude and the car was dirty and smelt of smoke. cancelled my retun trip reservation the service was so bad

The call center is terrible. Our company has the contract with them which drives us to work everyday. Normally there is one coordinator on behalf of us to contact them but she is on vavation now. I had to ring the company tonight and book by myself. But the customer service assistant was so rude and almost yelled to me when i tried to explain i am not the coordinator but need the car. He seemed so rush to cut off the line crudely. I felt rather humiliatingly and furious. Never have seen any taxi company like them.