Waldorf Gas & Water

Representative at company, made appointment with a 4 hour window with customer. Appointment was not kept in the 4 hour window. Consumer called office regarding appointment, receptionist was rude.

I had this company come out for a repair in my home. The repairman and manager was unprofessional and rude. The only reason I did not ask him out of my home was because I needed the service done and could not find another company that was availible that day. After the repairman left, I called the company to complain. I spoke with a manager and he did not say much. He asked me two questions, "Did the guy complete the work?", to which I replied "yes", and "So, what is the problem?", to which I began to reply "Well Sir, it is not a matter...." and the manager hung up the phone. I do not feel that this is the proper way to treat a customer. I paid the repairman with a check and I am sure that is all that this company cared about.

I have been without water to my home for 4 days due to a water leak and have been working with this company to have a technition to come out to my home and repair the leak. No return calls, unprofessional technitions, and complete crap for customer service!



Caution! Find another company!