Custom Cabling

Awesome group of technicians, I have a store here in ocean city, they completed a new post line for me an also showed me some past damages from faulty contractors. I’d 100% reccomed them, they can be hard to contact but i belive it’s because of how detail orentied they are with each job an treat you like one of their own. They also used masks and were very good at making me feel safe!

They setup my clothing buisness and got me online very fast! Technician installed a new line since the old one was dry rotted, they even setup my camera system an stayed in contact with me thru the entire process. Chris was super professional an maksked up when he entered my place. His work an attention to detail was amazing. I also want to thank Stephanie for squeezing me in so quickly am working with my schedule. Thanks again guys!

If you live in the Westminster area, Comcast will recommend that you use Custom Cabling. You should ignore their recommendation. Custom Cabling gave me an appointment within two weeks of my call, but then, failed to keep the appointment twice. Both times, I had to call them after they had missed it, to find out what was going on. The second time that Custom Cabling missed the scheduled appointment, they were very apologetic, and said that the installer would arrive at 7:30 the next day, first stop in the morning. When I called the next day, at 8:45, they told me that he was enroute. When he called me at 9:00, the installer said that he was enroute, and should be there at 9:35. He did arrive (at 9:50), performed the installation that day, and did a professional job.

I have zero complaints about the installer and his work. However, the company as a whole does not deserve your business. I took off from work on three separate days for a job that took two hours, each day having to call myself and pester them to hear anything about the appointment (later, they called very promptly when it was time for them to be paid). Though Custom Cabling was aware of the situation, they offered a $25 discount. If you have a straightforward residential cable run, then I strongly recommend that you not risk dealing with Custom Cabling. They either lack the ability to schedule work effectively, or treat residential customers as a very low priority.