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        (440) 835-3700CallVisit WebsiteVisit WebsiteMap & DirectionsDirections24400 Center Ridge RdWestlake, OH 44145Write a ReviewWrite Review

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        General Info
        We have been in business serving our customers for over 45 years. We strive to give the most effortless ownership experience when doing business at Nick Mayer Lincoln Westlake. We offer complimentary pick up and delivery service for our Lincoln customers. We have the largest selection of new and Certified Lincolns in the state. So when your thinking Lincoln. Think Nick Mayer Lincoln!
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Brands
        Lincoln
        Payment method
        amex, debit, master card, visa, discover, cash, check, all major credit cards, financing available
        Other Link

        website

        Categories
        New Car Dealers, Used Car Dealers
        Other Information

        Parking: Lot

        Reviews

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        car_guy555
        Edited: 06/21/2017
        Overall
        **Buyer Beware*** Took m...

        **Buyer Beware***

        Took my car to Nick Mayer Lincoln service for 4 new tires and an alignment. They did an OK job mounting and balancing the tires, however, they did not do the alignment on the rear tires correctly. I took it back to Nick Mayer to have them look at it.

        The alignment was wayyyy off. They denied any fault, and said they would have to double-charge me for an ADDITIONAL alignment check.

        I wanted to pay with an American Express credit card, and they refused service unless I paid with CASH. I inquired why and the girl at the front desk stated that she didn't want me to chargeback the service. Apparently they get a lot of chargebacks.

        The person running the front desk was rude, and spoke to me in a condescending manner. Very unprofessional.

        Terrible customer service, poor quality repairs. The service department honestly has no idea what they are doing.

        Businesses like this give car dealerships a bad name.

        claimed iconBusiness Response05/02/2012

        I am very sorry for the inconvenience that you experienced and for the problem not being resolved during your first visit. Please take a moment and give us a call at the dealership, we would really appreciate an opportunity to make things right. We strive to make sure that all of our customers are happy customers.

        This listing has been claimed by a business representative.
        Helpful(1)Flag
        MT
        Michelle T.

        09/12/2016

        Overall

        Great customer service.
        Very friendly , fast and efficient .
        Reminded me I had a couple easy re-calls on my vehicle. They made sure I had time and they took care of them right then and there and wash my car . Just went in for oil change . Glad they took care of me. I will be going back along with the rest of my family

        Helpful(0)Flag
        CM
        Chad M.

        08/27/2016

        Overall
        Expertise
        Professionalism
        Selection

        Great people awesome customer service Nick Mayer Lincoln WESTLAKE goes above and beyond to make their customers feel like family

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        KB
        Kathy B.

        07/13/2016

        Overall
        Expertise
        Professionalism
        Selection

        Dave Moga provided excellent customer service this morning when I went to get an oil change. My car was done in less time than anticipated. Dave is professional, knowledgeable and courteous.

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        Details

        Phone: (440) 835-3700

        Address: 24400 Center Ridge Rd, Westlake, OH 44145

        Website: website

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