Jay's Cycle Center

Jays Cycles Traditional bicycle shop located in Westfield New Jersey professionally run, all of the staff, are very friendly. sales and repairs very good experience I highly recommend this bicycle shop.

sorry but i had to write this to warn others. I recently went in to have routine maintenance, picked up the bike and never thought to look. when i got home, chain looked unusually dirty and DRY, no oil on it! Took bike all the way back and they were apologetic and they were forced to actually look at the bike, which they obviously didn't do the first time, and noticed one of the cables was stripped and replaced it at no charge, the chain is now oiled but I have my doubts how well, because all of this was done in 15 min!!! And the tech who worked on my bike, obviously embarrassed and angry, was tossing my bike around from one stand to another, taking it out on MY bike. Would NEVER trust them again or go back! As an aside, when i picked up my bike the first time, one of the salespeople (who also did repairs, not sure if he did my bike), had plenty of time to spend with me trying to sell me another bike, but when it comes to repairs, I would NEVER recommend them. And furthermore, because of that, would never buy a bike from them!!

Great bike shop! Apparently, the shop has gone through a complete re-staff in the past couple of months and all of the salesmen and mechanics I met over there were very nice and respectful. I was looking for a road bike and I liked how they asked about my budget. He actually asked me how much I wanted to spend instead of pointing out the expensive bikes first.



I can't comment on the previous reviews, since I'm a recent customer, but if this place wasn't a nice shop before, that certainly isn't the case now.

Great bike shop, friendly staff. Group rides Wednesday afternoon and Saturday morning.